Manuel Gomez Email & Phone Number

Toronto, Ontario, Canada

Lima, Peru

• Supported the account team on sales opportunities from a technical perspective and positioned Cisco solutions to meet tailored customer needs.
• Provided product configurations and proposals documentation on existing Cisco solutions that address specific customer needs
• Provided demonstrations to customers articulating features and benefits of Cisco Solutions.
• Developed technical and economic proposals to customers addressing their business and technical constraints.
• Designed Wireless Solutions for customers through site surveys using Ekahau Software.
• Organized, analyzed, and responded to RFPs based on customer technical requirements.

Sao Paulo, Brazil

• Provided direct technical support to customers and resellers in the United States West Region on proper data collection from multiple data sources such as WiFi, People Counters Solutions, Cameras, BLE beacons, Point of.
• Provided remote configuration and troubleshooting on customer’s wireless infrastructure such as Aruba, Aerohive, Cisco CMX, Meraki, Open Mesh, Ruckus, Ubiquiti, and WatchGuard, and connected them with Skyfii’s Cloud.
• Led and designed Proof of Concepts that connect Skyfii’s Omnidata services with prospects customer’s infrastructure.
• Conducted training to resellers and customers’ IT workforce in the adoption of Skyfii’s technology (Guest WiFi, Insights/Analytics and Engage).

São Paulo Area, Brazil

• Performed technical meetings and calls with customers to understand their challenges, gather information, and translate them to a potential Cisco solution which resulted in 25% YoY growth for Omega selling Cisco.
• Served as the technical leader and trusted advisor between Omega’s account team and customers.
• Provided technical support to Omega’s account team on solution configurations (BoMs) and high-level cost-effective design architecture to meet specific customer needs.
• Executed technical and sales enablement to Omega’s account on Cisco’s solutions and helped them pitch Cisco to their customers.

San Isidro, Lima, Peru

• Working within the SP (Service Provider) sales and pre-sales organization to establish close relationship with SP´s stakeholders in order to discover and develop new IT projects.
• Generate new business outcomes on customer’s side. Proactive interaction with Service Provider’s customers to accelerate deals.
• Provide technical and business presentations on Meraki full stack, Software Define Access/WAN, Hosted Collaboration Solution to End Customers.
• Develop a close relationship with SP's sales staff in the territory and work as a team to drive the business
• Provide technical support to the SP's sales force and pre-sales engineers on Cloud Managed Networking (Meraki) and solutions such as; Software Define Access, Software Define WAN, Collaboration, Security.
• Design and quote cost-effective Bill of Materials for Cisco Solutions in terms of customers needs about Enterprise Routing, Switching, Wireless, Cloud Networking, and Unified Communications.

San Isidro, Lima, Peru

• Performed live demonstrations to customers and partners on Routing, Switching, Wireless, and Security technologies, also performed Proof of Concepts (PoC).
• Executed technical presentations on Cisco’s solutions and products to partners and customers to help accelerate project deals in liaison with the corresponding Cisco Account Manager.
• Provided technical support in Cisco’s Boot camps (Hands-on Labs) using Routing, Switching, Wireless technologies for training Cisco’s partners.

Surco, Lima, Peru

• Monitored services of critical applications in real-time and analyze server’s dataflow and networking equipment.
• Provided online and remote technical support to university staff using Helpdesk tools.
• Controlled and supervised URP Data Center security alarm systems.
• Elaboration of Data Center disaster recovery plans.

Postgraduate Degree, Cybersecurity, 4.25

Certificate, Finance, General, Certificate

Executive Program EDEX – CENTRUM BUSINESS SCHOOL

Bachelor Of Science - Bs, Electrical And Electronics Engineering