Technical Architect
CurrentResponsible for engaging with strategic customers to assess and design the technical rollout and launch plan for Slack. A member of the Customer Success services team with a technical background and competencies in development, integration, solution architecture and security.Conducts detailed technical discovery workshops, assess cultural, structural and business functions with security requirements while translating these findings for a foundational Slack solution built for scale and flexibility. Design details on the workspaces, user management, authentication, bots, integrations, and settings & permissions required to ensure there are no technical barriers to user adoption of Slack. Responsible for advising on integration implementations, including key production systems from GitHub, Jira, Workday, Google Apps, etc. Customizing client applications. Strategically working with clients and in this role and advising customers on how best to implement Slack APIs and Developer tool kits.