Michelle Hoke Email & Phone Number

Battle Creek, Mi, Us

Galesburg, Mi

Administering human resources policies, programs, and practices.Planning, organizing, developing, implementing, coordinating and directing.Formulating policies and procedures for the human resources department.Recommending policies and practices to senior management.Proposes, publishes, and administers personnel policies.Administers classification programs, which includes classifying and reclassifying positions, and writing job descriptions.Duties require broad conceptual judgment, initiative, and ability to deal with complex accounting issues.Payroll administration.

Battle Creek, Mi

• Responsible for training new hires on company operating systems and processes• Created and facilitated training programs: "Soft Skills Training" and "Client Service Specialist" • Conduct training sessions on multiple topics: Electronic On-boarding, Job Postings, Soft Skills • Develop Standard Operating Procedures and train staff members to ensure compliance• Implemented new Applicant Tracking Systems - JobDiva for the staffing business and Jobvite for the RPO business and served as a resident expert• Converted hiring process from paper to electronic on-boarding• Facilitated "Integrity Service" training• Introduced the idea of a Call Center department where it has evolved from a two person operation to 8 person centralized location for non-critical business functions • Manage a team of 10- preformed coaching, counseling and annual reviews• Applied Lean Principles to processes and increased efficiencies