Michael Howlett Email & Phone Number

Armidale, New South Wales, Australia

In my role as Customer Insights and Experience Manager, I focus on enhancing customer satisfaction and aligning product roadmaps with business goals through strategic planning and data-driven decision-making.Key Achievements:* Improved customer satisfaction scores by 18% through the development and implementation of a comprehensive customer experience.

Armidale, New South Wales, Australia

As the Digital Experience Manager, I led the design and implementation of digital strategies to enhance customer engagement and user experience, driving innovation and improving customer satisfaction through data-driven decisions and strategic planning.Key Achievements:* Successfully launched a comprehensive redesign of the mobile banking app.

Armidale, NSW

As the Digital Engagement Manager, I oversaw digital marketing efforts to enhance customer engagement and lead generation. I managed website redevelopment, lead generation systems, and digital marketing strategies to drive business growth and improve customer satisfaction.Key Achievements:* Redeveloped the customer-facing website, significantly enhancing.

Armidale, NSW

• Since starting at Regional Australia Bank I've created, improved and extended many of their digital offerings. Some of the projects I've owned since joining are listed below.Redevelopment of customer facing website ».
• Presentations to executives and staff on digital technologies
• Creating and prioritising a five year plans across multiple channels
• Leadership and ownership of workshops and brainstorms.
• Ongoing sprint development to our banking channels - including the implementation of many successful custom features to enhance our digital offering.

Sydney Area, Australia And Armidale NSW

Freelance web development and technical consultancy.* Consultancy on based approach for campaigns and marketing activities* Technical research on integration with enterprise tools such as CRMs, marketing automation etc.* Solutions Architecture and planning* Front end development using HTML5/CSS3/JS* Umbraco, Kentico CMS development* WordPress and PHP* QA.

Sydney, Australia

Here I was responsible for all technical development and output for the Deepend Sydney office. I managed people, processes and the performance of the technical development team, aiming to produce the highest quality commercially viable software on time and to budget.Some my biggest achievements in this role include* Introduced a solid and predictable QA.

Sydney, Australia

Manage a team of 12 developers ranging in different skill sets and languages. Responsible for all output of technical department

Sydney, Australia

• Full time developer working with AS2/3,.NET, HTML/CSS/JS
• Mentored and worked with other developers and producers and passed previous experience and knowledge of web application development and processes to others in the business
• Major projects include Merivale, Seafolly, Unilever.

Sydney, Australia

Boutique design company in Sydney. Here I worked as one of the Snr Developers on a number of websites using AS2, ASP.NET. Worked alongside company director to improve workflow, technical direction and strategy

Sydney, Australia

Worked within the development team for the successful 360 integrated marketing company Spin Communications. At times I was the sole developer in this busy and creative office managing multiple projects and introducing processes into the digital department.- Front end development: Turning creative designs into code. Worked with the design and strategy teams.

Sydney, Australia

Front end development for the Australian Subaru website presence. Duties included;- Reviewing PSDs and providing feedback- Working with senior developers for back end integration- HTML and CSS development- Browser testing

Brighton, United Kingdom

Junior developer for web development and design company based in Brighton, UK. Primary responsibilities included- Updates to existing websites- Development of new builds- Small design duties- Working directly with clients- Making tea..