Mia Vandenberg, Shrm-Cp Email & Phone Number

Portage, Michigan, United States

Kalamazoo, Michigan, United States

Detroit, Michigan, United States

• Led a data request to help aid in our scheduling and marketing efforts to ensure we are delivering relevant learning opportunities to our audience at the right time.
• Created a team SharePoint to house resources that will make navigating easier for new hires on our training and coordination teams. Created a trainer-specific new hire guide that contains a 2-week onboarding plan and.
• Facilitated team buildings using team dynamics theories to improve working relationships.
• Due to popular request, ran the professional development series for interns again, revamping the material to be better suited to the needs of the current cohort.

Kalamazoo, Michigan, United States

• Worked with a small team and external partners on a market recalibration project for the pay structure of the largest employee group at the university, consisting of 1,000+ individuals.
• Redesigned the university’s employee recognition program and presented to senior leadership.
• Analyzed compensation and benefits data to find trends on topics such as employee preferences.
• Wrote 150+ job descriptions using job analysis while ensuring accuracy in leveling and job content.

Detroit, Michigan, United States

• Developed outstanding public speaking skills while leading a course on professional development.
• Built administrative skills through scheduling classes, impacting hundreds of participants.
• Attained project management skills while working collaboratively on a professional development series for interns which included 40+ participants.

Portage, Michigan, United States

• Led a business area of the store by managing team member education, performance management, process improvement, and business strategy.
• Attended weekly management meetings to report progress on monthly goals and sales metrics.
• Assisted store director with scheduling.

Portage, Michigan, United States

• Built customer service, problem solving and de-escalation skills through resolving customer concerns with empathy and advanced technical skills, earning multiple guest and leader acknowledgements.
• Was promoted to trainer where I independently built and executed a new area specific training plan and trained 30+ new hires.
• Led multiple in-store community outreach events that were held to build engagement with families and give back to our community.

Kalamazoo, Michigan, United States

• Independently worked in a small booth to welcome guests entering the grounds of the nature preserve. Established grounds rules and procedures, and informed guests of current activities and promotions.
• Collected occupancy data to ensure guest safety during the pandemic.
• Answered the phone with multiple lines at once, for calls related to administrative tasks, as well as general inquires about the preserve. Often redirected concerns about injured or orphaned wildlife to the correct.
• Observed guests, checking for rule violations or safety concerns and worked closely with security to keep the grounds safe. Responsible for securing the premises at closing.

Master Of Human Resources And Industrial Relations

Bachelor Of Business Administration - Bba, Human Resources Management And Services, 3.83 / 4.00

Activities and Societies: VP of Professional Events for the Society for Excellence in Human Resources. Member of Alpha Lambda Delta Honors.

Certificate Of Completion, General Studies

Activities and Societies: Member of the KAMSC student counsel, received Outstanding Research Project ribbons for Physics and Biomed.

High School Diploma, General Studies

Activities and Societies: Peace Jam, Varsity Cheerleading, Honor Roll. Won Regimental Coin of Excellence for Veteran Report. Received.