Communicating with clients by phone, through email and face-to-face to ensure their needs are understood and addressedBuilding strong client relationships to maintain old business and acquire new customersCollaborating with various internal departments to ensure they fulfill all customer requestsResolving complaints and keeping track of all processes that pertain to the clients desiresActing as the client's representative in a firm to ensure their demands are met with a focus on improving the customer experienceCollecting and analyzing data concerning consumer behavior to understand changing needsPreflight and design all client designs and requests

Set up and execute customer consultations for design projects.Use Adobe suite to create designs for customers.Print off projects and do many styles of finishing ranging from bindery to cutting.

Oversee production of print products such as booklets, business cards and posters

Contract job where I helped merge mail into excel to be printed on envelopes.In addition, designing and editing legal documents for clients.