Michael Ames Email & Phone Number

I am a versatile, results-driven professional with detail-oriented information technology technical support experience. I have exceptional skills and knowledge in working with all levels of peers and management in demonstrating an excellent grasp of support, installation, and responsive user services. I bring an ability to interpret and apply information systems data as it applies to business functionality. I can explain hardware and software in a way that others can understand. I am very adept at prioritizing, simplifying, and executing tasks while ensuring compliance with company standards. I am a productive, enthusiastic, and energetic technical support technician providing organizational, planning, and problem-solving skills. I am very good at quickly learning new processes and I thrive in challenging work environments with an emphasis on results. I can easily work Independently and have a proven track record of success.

Listed skills include Customer Service, Leadership, Microsoft Office, Microsoft Excel, and 11 others.

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  Macomb Community College

  General Studies