NCARB develops the process for licensing architects as model law for 54 U.S. states and territories. Its programs include the design and administration of the Architectural Registration Exam (ARE), the Intern Development Program (IDP), educational programs for broadly experienced architects and broadly experienced foreign architects, records maintenance to support reciprocal licensure, and ongoing outreach to its Member Boards and the architect community at large.

Provided senior management oversight to departments including marketing and communications, membership, chapter relations, annual conference/meeting and travel, certification and testing, education and training.

Senate-confirmed appointee overseeing pre-disaster and post-disaster risk reduction programs including the National Earthquake Program, the National Hurricane Program, elements of the National Flood Insurance Program, post-disaster grants for rehabilitation/removal of damaged properties, grants to promote disaster-resistant communities (Project Impact) and design (tornado safe room project). Regularly testified before U.S. Congress and interviewed by national broadcast and print media. Chaired the White House Subcommittee on Natural Disaster Reduction, served as the FEMA Director's Representative to the American Red Cross National Board of Governors.

Presidential appointee representing FEMA for the six-state region of Colorado, Montana, North Dakota, South Dakota, Utah and Wyoming. Regular interaction with governors and state emergency managers regarding federal support for disaster preparedness, response, recovery and mitigation. Piloted agency-wide program on community relations and outreach; chaired agency task force reinventing the employee performance system. Served as Acting Director of Regional Operations at FEMA headquarters in Washington, DC. Coordinated disaster-related services provided across federal agencies within the region.

Appointee of the Governor, overseeing grants to local governments promoting energy conservation awareness, the state recycling program, and communications activities.