Michael Baez Email & Phone Number

Orlando, FL, US

Orlando, Florida

Orlando, Florida

Orlando, Florida Area

Orlando, Florida Area

• Provide application deployment and configuration expertise during the pre and post-sales phases of projects involving 3xLOGIC video, intrusion and Infinias/Sonitrol access control products
• Work with the Marketing and Sales team to ensure 3xLOGIC has the capability to accurately demonstrate the value of our products, both on and off site.
• Deployment of 3xLOGIC product solutions at customer locations, including software and hardware commissioning individually or as part of a solutions team.
• Develop and maintain strong relationships with customers and partners.
• Participate in trade shows, exhibitions and seminars.
• Conduct training on the products to partners and customers.

Orlando, Florida Area

• Install and setup entire Central Station Monitoring Centers with obsolete monitoring platform by means of data migration via SQL server environment and configuration of all new Software/Hardware applications in order.
• Provide remote support for all Central Station Monitoring Centers nationwide and Latin America by means of troubleshooting monitoring software, SQL Database Management, data/application server environment, network.
• Field support for all Sonitrol hardware/software applications, Infinias Access Control and 3xLOGIC Video platform including entire lineup of communicator panels, access modules, audio modules, input output modules.
• Work side by side with firmware and software engineers in product development to create and test new software and hardware implantations.
• Host training sessions for technicians and operators on all Sonitrol Hardware/Software

• Meet or exceed sales and productivity goals by way of retaining current clients and growing existing customer base by prospecting new potential customers. Drive sales and margin improvement through by utilizing.
• Drive a minimum of 80% of active account base to purchase each month and retain a minimum of 90% of annual account base.
• Achievements include MVP (top sales, retention) for Q3 (third quarter) of 2010 and reached 142% of my sales goals through 2010. Was able to grow account base of 20,000 accounts from 94% to 118% within a year in 2012.

• Had to sell a minimum of ten cars every month and hold as much gross profit as possible on every deal. Also was involved in various marketing solutions for the company website and advertising vehicles.
• Tasks include following a correct sales process including, greeting the customer properly, pre-trade appraisals, vehicle selection, test drives and final negotiations.
• Achievements include being ranked in the top 5 in gross profit for Q2 (second quarter) of 2007. Earned Approximately $120,000 in Gross Profit for Q2.

Orlando, Florida Area

• Create solutions for clients in determining necessary lighting upgrades for energy saving. Also assist Sr. Engineers in designing layouts for technicians as far as what lighting upgrades are needed for specific areas.
• Responsible for the installation and management of new fixtures including compact fluorescents, exit signs, retrofitting existing lighting fixtures, and electrical equipment.
• Perform a variety of skilled tasks involving the use of different hand tools used to perform new fixture installation or to retrofit, replace and repair existing lighting fixture. Operate, maintain and managed.

• Responsible for training and motivating sales representatives to meet or exceed company and program goals. Management of labor hours, hiring of new reps and overseeing execution of promotional business.
• Responsible for managing different responsibilities such as of monitoring phone calls, load dialer, call plans, and shift reports.
• Achievements include achieving the highest employee retention rate of Orlando 369 branch and new program success among new employees.