Michael Baldwin Email & Phone Number

Greater Phoenix Area

Mountain States Insurance Group (a member company of Donegal Insurance Group) offers a broad range of commercial insurance products sold exclusively through our network of independent agents which is my responsibility to manage the growth and profitability for our commercial lines book of business for Arizona. With over 135 years of experience, our company.

Greater Phoenix Area

I am a dedicated and experienced field underwriter focusing on new business growth for professional liability specializing in niche industries such as Multimedia (MM), Marketing, Advertising & Communications (MAC) & Video, Film, and Television (VFT).

Phoenix AZ And Albuquerque NM

In this role, I spearheaded marketing operations and underwriting strategies across 7 Western regions and managed relationships with over 325 agency partners. My responsibilities included conducting market research, overseeing underwriting processes, and implementing targeted campaigns to enhance market penetration and drive growth.Key outcomes.

Albuquerque, New Mexico Area

As a Territory Sales Manager, I successfully introduced the company as a new carrier to the market and established relationships with over 200 partners. Utilizing comprehensive analysis of marketing data and industry trends, I identified growth opportunities and implemented sales and marketing strategies to boost market share and revenue.Key outcomes.

Albuquerque, New Mexico Area

While in this role, I worked closely with agency partners to understand their needs and deliver solutions aimed at optimizing agency performance and cultivating ongoing collaboration. I played a key role in planning and executing large networking events to stimulate consistent growth. I collaborated with technical teams and stakeholders to facilitate the.

Albuquerque, New Mexico Area

As a Sales and Marketing Assistant, I organized and managed more than 300 marketing events, each with up to 1000 attendees, aimed at boosting brand visibility and engaging stakeholders effectively. Additionally, I took responsibility for the onboarding, licensing, and contracting processes for over 400 agency partners.Key Outcomes: - Revamped company.

Albuquerque, New Mexico Area

• Handled phone calls for customer support telephone line to assist clients with their bank accounts.
• Made the "Platinum" team for being a top 1% overall rated employee, two years in a row.
• Top sales from my team for new investments with IRA's and CD's to existing customers.
• Promoted to help facilitate new employees by taking live phone calls in the training center.

• Handled phone calls for the retention team by offering reasons why customers should continue their business with company.
• Successfully made the "Elite" team for the top retention rate by offering positive information and personal feedback for each client.
• Selected to share knowledge by taking live calls in the teaching center for new employees to set positive examples.

Albuquerque, New Mexico Area

• Managed a sales team of 20 employees through call monitoring and recommendations to improve outcomes. Within 3 months of training, my team sales increased by 15%.
• Shared my successful communication style with our management team to benefit the entire company.

Bachelor’S Degree, Marketing And Operations Management

Received a Dual Bachelor's Degree for Marketing and Operations Management from Anderson.

Associate’S Degree, Pre Management For Business