Expected to provide managerial support and responsibility around parts planning to CEs, Sheds and Forward Stocking Locations ensuring the efficient allocation of inventory to develop PPK and local part availability within US and Canada. Provide cross-function support within the SCM team, not limited to outlier technical support and improvement opportunities, efficient use of parts.Must have in-depth technical knowledge and experience around our products and be able to support in translating complex technical guidance into effective solutions. Will be recognized as a key leader of the team developing technical insights and initiatives and also form as deputy to the NAMER director.Experience managing complex logistics operations in North AmericaFirst-hand Experience in 3PL management. Knowledgeable in all Field Logistics Operations processes and procedures. Demonstrates problem solving/analytical/planning skills gained through formal education, certification, and work experience. Strong leadership and excellent interpersonal skills. Excellent analytical and communication skills.Results/solution oriented for existing challenges and new business.Budget management: Monitoring parts consumption ensuring the SC are efficient in where parts are deployed reducing E&O exposure, freight and warehousing transactions and develop insights and action to help control and improve parts usage with our field management colleagues. Ownership of business: Exhibit strong sense of urgency in meeting logistics KPIs and metrics.Business Continuity plans: Be instrumental in outlining processes and implementing changes to make sure Business Continuity plans are in place for NCR employees and vendors.Team Management: Manage, lead, coach and develop employees within Logistics functions. Accountable for performance, skill improvement and growth of the team members. Work closely with the logistics functional leader to implement people development strategies for the team.

is an advanced remote hardware analyst. Part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to Customer Engineers you will communicate in an open, helpful, and engaging manner with your focus being finding the right solution with each Field Service Technician and Customer.You will connect with our Field Service Technicians to address questions and resolve various problems (some uncommon), knowing when and who to turn to for support. You will have a proactive approach and even handle some problems before they start. No matter the situation, your formal training ( will allow you to provide the Field Technician Group what they need when they need it. Integrates established disciplinary knowledge within own specialty area with basic understanding of related disciplines and industry practices. The equivalent work experience that provides knowledge and exposure to fundamental electrical theories, basic principles of computer technology and troubleshooting concepts.Must be an expert in all technical aspects of all NCR/ Multivendor systems and processes and be able to diagnose computer systems and ATMs either remotely or onsite. Applies professional judgment and successfully analyzes and applies quantitative data and information.Screens, categorizes, and resolves data integrity issues.Serves as L2 technical expert and escalates problems if it is above skill set.Provides remote support via Field Service Technician support task creation (level 2).Provides onsite support for equipment when deemed necessary.May serve as a mentor in one or two product domains or customer specialties.Project/Program Management when deemed necessary.Delivers quality support and enhanced results for various metrics.Ability to work collaboratively with and around other team members in a Lab environment.Some travel within the U.S. is required.

Provided technical field support to clients using NCR technologies and solutionsTroubleshot complex technical issues and provided solutions to clientsManaged multiple projects simultaneously while providing exceptional customer serviceConducted training sessions for clients and internal teamsManaged service tickets and provided regular status updates to clients and management

As a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned territory you will communicate in an open, helpful, and engaging manner with your focus being finding the right solution with each customer.You will connect with our customers to address questions and resolve various problems on-site (some uncommon), knowing when and who to turn to for support. You will organize, triage customer issues, and even handle some problems before they start. No matter the situation, your formal training (provided through NCR) will allow you to provide customers what they need when they need it. Additionally, you will always be on the lookout for preventative measures you can take, escalate issues, and serve as an ambassador for the NCR brand. Your goal is to keep our customers completely assured and satisfied through your technical expertise and consistent and constant communication.Responding to customer installation, maintenance, and service calls promptly and effectivelyServicing electromechanical equipment like ATMs and self-checkout systems within an assigned territoryOverseeing hardware maintenance, installation, network management, multi-vendor maintenance, and software support.Utilizing your technical skills on products like peripherals, large system printers, plotters, enterprise level servers, communications equipment, networks, and item processing sorters. Performing maintenance repair and system overhauls (like modular swaps and unit replacements)Managing everything from network faults and traffic, to configuration, security, and remote system access.Capturing customer information to complete invoicingLogging all customer calls and activity and tracking all expenses incurred in the delivery of services

The Operations Supervisor will be responsible for implementing and administering Loomis policies and procedures as well as monitoring and controlling daily operations and assisting with long-term operation of armored car routes and the cash vault. Typical Duties / Responsibilities: Complete and maintaining scheduling/routing on daily basis Oversight and coordination of armored and ATM route, dispatch, first-line ATM maintenance, vault, and terminal operations. Maintaining effectiveness and efficiency of route operations. Safety employees,vehicles, and facilities through training, monitoring and enforcement of policies and procedures Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures including terminal opening and closing. Investigating accidents and processing required paperwork Developing and maintaining customer service capabilities among all operations staff. Responding to customer inquiries and or complaints and solving logistical issues. Coordinating with sales, other departments, and vendors in creating and implementing viable operational solutions to customers. Controlling overtime hours. Monitoring employee vacation schedules. Maintaining effectiveness and efficiency of operational functions. Communication with all employees to immediately resolve any outstanding issues and/or complaints. Completion of all additional responsibilities that are assigned by the Operations Manager and/or other Management Team Members on an 'as needed' basis. Provide leadership that is dedicated to professionalism, continuous improvement, and exceeding challenging goals and objectives. Recruiting, interviewing, testing, selecting, training, and supervising of operations personnel. Oversight and coordination of maintenance of vehicles. Manipulation and maintenance of route and vault data to include manual paperwork and electronic data.

To obtain a position as a Sr. Logistics/Operations Team Leader at Target where I can utilize my skills and experience in logistics, operations management, and team leadership to help drive business success.Summary:Experienced logistics and operations professional with a proven track record of leading teams and optimizing processes to drive business success. Skilled in project management, inventory management, and logistics operations.Led teams of logistics and operations associates, providing direction, training, and development opportunitiesManaged daily operations, including inbound and outbound logistics, inventory management, and order fulfillmentDeveloped and implemented process improvements to increase efficiency and productivityCollaborated with cross-functional teams to identify and address operational issuesMonitored and reported on key performance indicatorsManaged daily logistics operations, including transportation, warehousing, and inventory managementWorked closely with suppliers to ensure timely and accurate delivery of goodsDeveloped and implemented process improvements to increase efficiency and reduce costsConducted regular performance evaluations of logistics team membersMonitored and reported on key performance indicatorsSkills:Strong leadership and team management skillsExperience in logistics and operations managementExcellent project management skillsSkilled in inventory management and supply chain optimizationProficient in Microsoft Office SuiteExcellent communication and interpersonal skills