Michael Bates Email & Phone Number

Lubbock, TX, US

Lubbock, Texas, United States

Lubbock, Texas, United States

 Provided strategic direction through people development. Hired, train and advanced new crewmembers and shift managers while implementing Raising Cane’s culture. Increased sales over last year by $50,000 over the 1st two periods of 2019.  Maintained restaurant cleanliness and image. Identified and communicated maintenance problems to the Facilities.

Lubbock, Texas, United States

 Supervised the back of the house culinary team. Responsible for scheduling/ordering/coaching and all inventory levels. Designed and developed a new ordering system through Sysco to help expediate weekly ordering procedures. Worked emphatically with the GM to bring down our food cost from a 36% to 31.8% or lower.  Promoted to Managing partner in March.

2412 Brodway St.

 Proactively launched motivational initiatives, such as coaching, developmental classes, weekly staff performance meetings, and daily shift meetings.  Played key role delivering a 60% sale increase on Sundays by implementing an all you can eat Breakfast Brunch Buffet.  Prepared a new updated Employee Handbook of Policies and Procedures.  Proficient as.

Dallas/Fort Worth Area

The Dalton Gang, Inc. holds exclusive contractual agreements with Doctors Associates, Inc., Mooyah Burgers, Fries and Shakes, and Franchise Brands for the development of Subway, Mooyah, and Taco Del Mar franchise concepts throughout a designated territory. * Development of the Subway, Mooyah, and Taco Del Mar Brands* Reviewing and Approving Franchise.

Managed and directed all aspects of a 4,400 square foot fast casual restaurant; Involved in the hiring process and staffing of a brand new store which was budgeted to do $60,000 a week.Ensured streamlining of operations to produce cost savings, increased productivity and generate profitability.Organized and coordinated a new store promotional coupon which.

Restructured an outdated system for scheduling employees with a more organized and enhanced version to help with the communication between staff and managers.Customized and designed events such as Corporate Receptions, Birthday Party's, and Anniversary's.Interacted with customers daily and solved any problems dealing with hospitality, food product, or any.

Redesigned the cocktail/dessert menu, which helped increased bar sales by 15% for nine consecutive months.Managed daily operations in a full service bar including mapping our 27 televisions daily, scheduling live bands, and controlling liquor, beer, and wine inventories.Marketed several advertising projects to help generate sales for the entire restaurant.

Managed daily operations of a business with $200,000 monthly sales through improved management techniques, attention to detail, inventory control, and developing relationships with vendors.Introduced scheduling software which improved our labor percentage 2.5% and eliminated overtime.Developed a cohesive and harmonious management team; set high.

Oklahoma City, Oklahoma Area

Service Manager responsible for training, orientations of new employees, and weekly schedules for 65 servers.Maintained operations in a high volume restaurant which accumulated $6 million in sales in its first year.Accountable for all liquor, beer, wine inventory levels and decreased bar costs from 27.60% to 23.40% in the first 4 months after being.

Conceptualized and directed a $5,000 marketing campaign which grew our guest counts and improved weekly sales by 20%.Recognized for my ability to achieve through leadership and was rewarded coach of the year in 2003.Monitored liquor orders and purchased inventory, ensuring sufficient levels to accommodate demands.Selecting, training, motivating, and.

Bachelor'S Degree, Restaurant/Food Services Management

Bachelor Of Science, Restaurant