Michael Benoit Email & Phone Number

St. Petersburg, Florida, Us

I manage the business analyst teams for the Raymond James Bank and Trust applications. The applications are primarily 3rd party vendor hosted applications. Responsible for working with the vendors and business stakeholders to create application roadmaps and timelines and ensure delivery of these solutions. Key Achievements: Mentored and coached team in a remote working environment as the Banking Technology organization transitioned the core banking platform from an in house to an outsourced environment. This transition will save the firm over 500K in infrastructure and support cost. The teams are responsible for creation of the business requirements, test cases, coordination of testing between the vendor and business stakeholders and deployment to QA and then Production.  Ensure that the vendors are providing solutions as specified and that the solutions are delivered on schedule. Escalate any production issues and ensure vendor SLA’s are met.

New York, Ny, Us

In my previous role, I led the delivery of IT solutions for the second largest Automated Clearing House processor in the U.S. with 30M+ transactions and $90B+ daily. I oversaw a 90-member global team and an $8.5M budget. I successfully delivered numerous strategic projects on time and within budget. I secured new clients, architecting custom implementations and collaborating with clients to ensure successful timelines, requirements, development, testing, and implementation. I also implemented platform changes to adhere to cyber, regulatory, and compliance policies and maintained platform resilience and stability. My key accomplishments include: I mentored and coached team as the Banking Technology organization transitioned from a standard waterfall methodology to an Agile methodology.  I led the development and implementation of Same Day ACH on schedule and budget with no client impacts.  I successfully led the integration of DevOps into the SDLC and improved application stability by reducing job failures by over 50%.

New York, Ny, Us

In this role, I built and implemented the Global Liquidity Engine (GLE), an application offering unique business solutions and large returns on liquidity. I recruited, interviewed, and hired a team of Business Analysts, Project Managers, Application Developers, and Quality Assurance professionals. I collaborated with the Global Technology Infrastructure to create environments to support the application. I defined and documented requirements. Executed extensive testing to ensure adherence to risk and compliance policies. I also provided key updates to stakeholders, comprised of milestones and risk mitigation plans. My key accomplishments include: I was appointed by executive team to lead the development of a new Liquidity program product for JPMorganChase Treasury clients, building a 30+-member team of Project Managers, Business Analysts, Developers and Quality Assurance from the ground up and delivering it 2 months ahead of schedule and under budget. We successfully went to pilot and production within original 13 months, continuing to delivery additional functionality after go-live date.

New York, Ny, Us

At this time, I oversaw the delivery of HealthCare Savings Account application solutions. I coordinated a $7.5M budget. I also supervised a 100-member global team, managing all phases of delivery. My key accomplishments include: I identified and initiated programs to improve the reliability and stability of the HealthCare Savings Account platform resulting in an increase of 200% of accounts and 300% in deposits. I achieved a high success ratio for delivery of scheduled major and minor releases.  I integrated numerous critical system enhancements, including Online Bill Payment, Employer Portal, Billing, Online Statements, and Automated Escheatment.

Louisville, Kentucky, Us

Scope of duties focused on creating the company's technology roadmap that involved providing IT solutions, including selecting tools and technologies, to accelerate overall performance, reliability and time-to-market for company's strategic initiatives. Accountable for managing a $5 million budget, 35 employees and 15 consultants.Key Achievements:• Created an enterprise portal that provided reliability, redundancy and high availability. Subsequently, migrated several customer facing applications to this portal; thereby, giving the customers a single point of contact with a single sign-on capability.• Increased delivery of application projects by 50% over the prior year with no additional headcount by implementing a standardized development framework that promoted reuse of components.• Improved overall capability of the IT development team by implementing host integration solutions, business process management capabilities and a high availability customer portal.

Hingham, Ma, Us

E-Commerce Manager - Primary duties consisted of overseeing a 24/7 $130 million retail web site while directing development team responsible for maintaining and enhancing the site. Implemented features found on e-commerce sites such as enhanced search capabilities, web analytics, customer chat, colorization, enhanced check out and site personalization.

Dallas, Us

Served in leadership and advisory roles such as architecture, technical leadership, sales support and project management. Duties included managing projects and performing full lifecycle development of client projects; training and mentoring college recruits and new employees; and authorizing sales proposals/presentations for all levels of client management.