Michael Berkenpas Email & Phone Number

Fargo, North Dakota Area

• Demonstrate responsible decision making processes (including risk assessments) to develop custom licensing solutions, and to drive volume licensing growth• Discover opportunities by reviewing territory plans, and aligns account team priorities to Microsoft licensing solutions • Demonstrate an understanding of the fundamentals of the account planning process, and participates in the support of account teams.• Leverage a situational understanding of competitor strengths, weaknesses, and tactics to win market share in the business• Use effective communication techniques to gather information necessary to further his or her understanding of the customer’s/partner’s basic technology and service needs• Use independent discretion with customers/partners to effectively integrate new products and services with existing technologies and processes

Fargo, North Dakota Area

• Engage in customer calls to roadmap with Microsoft products and identify key upsells • Drive growth of opportunities and accelerate pipeline closure • Provide Microsoft licensing and product knowledge to lead team training in key areas • Assist with rhythm of business by providing feedback through Side by sides and observations of processes• Effectively use and demonstrate use of Microsoft technologies to customers and team members

Moorhead Mn

• Team leader in charge of 3 soldiers • In charge of medical supplies including ordering and distribution for the unit• Created SOPs for use at the group (platoon) level • Standard charting of patient information and data entry• Lift and move ambulatory/ non-ambulatory persons using appropriate techniques• Provides medical care for other soldiers in both clinical and field settings

Moorhead Mn

• Actively participate in the assessment and development of individual support plans for the developmentally disabled • Maintain a person centered approach in order to provide the best support possible • Respond physically and therapeutically to highly anxious and/or combative individuals • Understand doctors orders and prescriptions to administer medications appropriately