• Directing Cisco to Aruba network overhaul for enhanced connectivity; installed 42 switches and 131 WAPs, managed via cloud-based Aruba Central.• Utilizing Aruba Central's AI Insights for network optimization and proactive management.• Administering hybrid cloud network with Active Directory, AWS EC2, and S3, alongside Microsoft Server 2016/2019 environments.• Integrating Azure, Entra, and Microsoft 365 suite for enterprise cloud services, with additional focus on Exchange and SharePoint platforms.• Managing WatchGuard firewall policies and preparing for Sophos solution integration to streamline network security.• Facilitating transition to Sophos anti-malware for improved endpoint security within a cloud-based framework.• Contributing to IFS Cloud ERP transition, focusing on IAM protocols and user account management.• Gained valuable exposure to ERP system implementation and the criticality of robust IAM strategies in securing enterprise resource processes.• Implementing Synology NAS units for critical surveillance storage and management.

• Oversaw the migration of the existing local database to a newly developed cloud application hosted by an Amazon Web Services solution• Created a small office Microsoft workgroup solution for less than ten users, providing shares for personal machines and access to a centralized, stand-alone file server• Maintained a proper redundant backup solution for the file server, which included a mirrored RAID configuration as well as cloud-based synchronization• Monitored the company’s performance based on data collected through a Tableau software solution• Worked closely with insurance adjusters, customers, and company staff to ensure every remediation job was completed and billed properly using the Xactimate Estimating product• Oversaw the transition of all data from Xactimate 28, which was locally installed, to the new Xactimate X1,which is a SaaS solution

 Configuration and Maintenance of dual (private and public) Microsoft based network environments for engineering firm with locations in Metairie and India. Private network is Microsoft Server 2003 based domain with internal Exchange e-mail system, SQL, Microsoft file storage, GFI Endpoint Security, and other solutions. Public network is Microsoft workgroup environment with external POP/SMTP email, FTP service, Cisco based routers, etc…

 System Administration of “mayorofno.com” network. This includes the design, configuration, administration and maintenance of the following: Microsoft Active Directory for the creation, coordination, and security of users for the Mayor’s Private Network  Microsoft Exchange 2000 and 2003, for E-mail for the network File storage; print sharing, Blackberry service, backup routines, user security. Network Administration of the “mayorofno.com” network. This includes design, configuration, administration and maintenance for the following. ISA Firewall security between “mayorofno.com” and the internet. PIX Firewall security between “mayorofno.com” and the City network. Routing control via Cisco 1700 series routers Routing and Switching control via Cisco 3550 and 3548 switches. Cat 5 Wiring for horizontal connections to user workstations. Mayor’s Office of Technology project support. This includes the initial design, installation, configuration and administration of all the hardware, networking, and platform design of the new software projects that are being rolled out through the CTO’s team of software engineers. These projects include: NOPD imaging system Xerox Flowport system Microsoft Financial Reporting system KVS E-mail archiving system EMC Storage Area Network solution Cisco VOIP solution w/unity software

 Installed, configured, and maintained LAN comprised of approximately 80 users. Implemented and maintained a highly redundant NT third party hosting environment for an ASP/PKI based messaging security product. Designed and Implemented development, quality assurance, customer support, demonstration and corporate NT environments totaling 31 servers. Maintained security for both LAN and Production environment through the use of firewalls, access lists, VPN tunnels, and NT security. Installed, configured and maintained Microsoft Exchange Server with Outlook 2000 clients. Installed and maintained other necessary networking services such as centralized anti-virus software, roaming remote dialup software, daily incremental backup procedures, and network printing.