Michael Bishop Email & Phone Number

Fort Washington, Pennsylvania, United States

Greater Philadelphia Area

- Led design of EDI Integration project involving six different transaction sets for a large consumer cleaning products company.- Led design of CSV integration project involving EDI 940 order transactions which first processed through transportation systems, then processed to warehouse management system.- Wrote documentation including - change requests, demand requests, process documents, solution documents.- Participated in implementation of a new warehouse management system.- Took part in implementing a new demand request process.- Participated in daily demand request evaluation, and executed a large percentage of the demand requests for a particular system.- Converted customers to a new warehouse management system, with a focus on billing configuration.- Designed a process to more easily maintain Hazardous Material data through an internal reporting tool & database, as well as designed a VICS BOL Hazardous Material Supplement page which the details would be populated.- Mentored team members on items related to projects and demand items they were assigned.

Greater Philadelphia Area

- Participated in discovery, design, deployment of nearly a dozen startups from small public warehouse accounts to large single warehouse & multiple warehouse accounts.- Designed & developed reports & processes for a larger customers including: standard packing list, open receipts report, pending RF moves report, customer specific invoice report, special order shipment combined pick ticket, trailer check in process to streamline multiple check in of purchase order types which have different requirements.- Reworked several existing reports including a WMS Inventory Report, which resolved years of one off changes, and made the report more efficient and useful for the operations teams.- Grew in aptitude of EDI mapping, EDI processes, SQL databases, and coding of internal reports & processes which utilize SQL.- Mentored, shared my years of knowledge of the company, business divisions, systems, and IT department with new team members and the development and support teams.- Completed additional internal training classes including in the areas of Training, Leadership, and Writing More Effective Emails.

Greater Philadelphia Area

- Supported warehouse operations to resolve application incidents reported to Service Desk.- Resource on projects and startup accounts, and assisted in the design, construction, solutions and testing.- Trained users in the operation on application processes.- Designed and planned solutions for the operation.- Developed standard processes when the new support team which included expanded levels of support and new areas of focus.

Greater Philadelphia Area

- Supervised warehouse operations.- Generated and created reports to track extra labor, statistics, and other information.- Completed team member annual performance reviews.- Corresponded with customers, carriers, and support services to ensure daily service.- Researched, tracked, and resolved QA issues.- Collaborated with team members and customers regarding account projects & changes.- Completed additional internal training including Lean / Six Sigma introduction, Dealing with Difficult People, and Communication.

Greater Philadelphia Area

- Created reports for customers and managers.- Created orders, receipts, inventory maintenance records, & configuration records for customers in warehouse applications.- Attended to customers’ transportation support needs.- Processed outbound orders and receipts.- Trained new team members.- Participated in a Six Sigma event.

Education record

Education record