Ebu Account Manager
CurrentMy name is Michael Botes from AES Vodacom I’ll love to have the opportunity to be your Vodacom account manager helping you get more value for your money and give you the service you deserve.With our omnichannel and online technology I can serve you in your office and deliver straight to your door.The best thing of all is that we have a one on one relationship and I will be your contact person should you need any assistance. The services offered include:• Activation and delivery of devices for contracts and upgrades, sim cards and accessories• Activation of new lines and sim swops• Soft locking/ hard locking of line and call limit allocations• Account queries and monthly reconciliation• Blacklisting of stolen handsets• Activating additional value-added services, insurance, voice and data bundles via our online portal• Tariff optimizer to ensure that the lines are on the correct packages• Informing you of monthly specials on data and voice lines• Providing a monthly SDR (subscriber details report) on the business account (showing you all your lines, contract term dates and average spend)• Cellular repairs, and IT software related support. Best thing of all there is no additional cost as I am here to give you SWS “Service With a Smile”.
