Michael Brawn Email & Phone Number

Bonita Springs, Florida, United States

Manager for club specific industry responsible for sales support, technical support, partner engagement & marketing.-Responsible for portfolio to achieve $60M of net new spend.-Led full support of sales tools for the portfolio such as marketing campaigns, data driven insights from the industry and platform demonstration enhancements. -Successfully managed and increased partner engagements, resulting in growing partnership by 80% YOY.

Bonita Springs, Florida, United States

Responsible for developing, training, and creating a team. -Train the team to be proficient on CSI's platform, respective ERP's and project management -Create process driven implementations and best practices -Successfully implemented hundreds of Golf, hospitality, property management, and telecom accounts with quality and speed.

Bonita Springs, Florida, United States

Team lead overseeing the growth and relationship of strategic accounts while managing a team. -Responsible for training team and customers on all aspects of CSI's platform. -Manage all activities related to revenue growth, product adoption, customer satisfaction and overall success.-Conduct quarterly reviews with customers to identify opportunities to drive new business growth through greater advocacy and case study development

Bonita Springs, Fl

Relationship Manager: This role is responsible for coordinating integration and implementation of VCard programs with bank and FI partners and supporting those programs on an on-going basis to drive profitability and ensure partner satisfaction.-Manage all necessary client services including but not limited to implementation, vendor enrollment, and ongoing client support-Support strategic customer solutions and achieve mutual goals by leveraging cross-functional project teams, systems, and processes in order to prioritize and proactively support customer requirements-Manage and coordinate implementations with bank partners by demonstrating ability to develop and successfully implement quantifiable business plans-Develop solid working knowledge of CSI’s bank implementation and support processes and provide innovative ideas to enhance those processes-Develop strong relationships between CSI and the customer across multiple functions (marketing, sales, operations, etc.) to ensure alignment and to identify new business opportunities-Execute tactical plans to enhance profitability while meeting program objectives and service levels as defined in business agreements-Proactively manage new and existing CSI globalVCard vendor bases-Develop strategic methods for client / vendor retention and revenue growth-Maintain an understanding of CSI’s products for the purpose of presenting new solutions and services to CSI globalVCard client base -Provide timely weekly, montly, and quarterly reports on client progress-Become Accounts Payable Manager (APM) certified

Cape Coral, Fl

Perform administrative, clinical and office management duties necessary to maintain a high level of care to patients. Responsibilities include administrative, personnel issues, Human Resources policies & procedures and payroll.-Assist Dr. Zivkovic setting up a brand new Medical Practice which included updating and setting up PECOS/NPPES, Individual/Group NPI, Tax ID, DEA, Medical License, Malpractice Insurance and CLIA. -Responsible for negotiating, completing and submission of all contracts with Insurance Companies.-Maintain compliance in all areas such as OSHA, HIPPA, Medical Waste removal, Coding, Policies and Procedures.-Post all charges and payments for insurance companies including transmission of all electronic claims to clearinghouse. -Oversee inventory and purchases of medical and office supplies as well as maintain medical equipment to meet quality standards. -Hire and train medical staff while monitoring and evaluating staff performance.-Serve as a liaison between Physicians, Sales Representatives, Athena Management and all vendors.-Prepare and analyze day end, month end, and yearly financial reports to assure accuracy of monies collected. -Assisting the Physician by obtaining vital signs, health intake, EKG's, Spirometry's, injections, finger sticks, calling in prescriptions and annual wellness exams. -Implement, install, and train staff on EMR system (Athena) in Registration, Billing and Clinical.