Michael Briscoe Email & Phone Number

South Carolina, United States

Sacramento, California Area

Responsibilities revolve around• DCR’s – resolving ticket requests from business users via Sharepoint and Omnicenter• IR’s – resolving simple & complex User report requests o Some IR’s required the use of the ADABAS files on a server via scripts, instead of running against ADABAS on the mainframe• INC – resolving incidents to determine the location of, and fix system bugs.

Jackson, Mississippi Area

Provided support for the JAWS (Jobs Automated Work System) system for the Department of Human Services. Maintenance & enhancements performed in both Construct and native Natural.

Austin, Texas Area

Project to modernize an old construct system at the Texas Workforce Commission to a new Pega systems platform.

Charlotte, North Carolina Area

Worked in production support, on compliance tasks, and code fixes.

Pearl, Mississippi

• As the key development person, collected the business requirements necessary for the project• Performed the analysis, design and rewrite of the driver’s license system in Mississippi, for both regular and commercial licenses, so that it complies with the Realid Act of 2005. Full responsibility for the project, and for all phases of the SDLC, (except user acceptance testing). Managed system implementation and provided production support for all locations throughout Mississippi.• Responsible for the analysis, design and rewrite of the Mississippi ID system. Responsible for all phases of the SDLC, implementation and production support.

* Part of the development team responsible for the conversion of financial information from the ADABAS database to a VSAM package (Sungard).* Primarily responsible for the design, development, testing and implementation of the pipeline wrap-up system. This system converts the multiple types of SWAT contracts to the new platform, with 4 legacy interfaces.* Responsible for the development and coding of the CWF to Power-image stream. Provided production support and user support for CWF conversion activities.* Provided maintenance to existing conversion modules.* Responsible for the 6 integration test environments, and running test cycles.* Also performed research, and wrote multiple adhocs to aid business analysts.

* Provided production support for the ocean portion of the EDI process.* Primary role was one of maintenance, new development and customer support for users based in the US, Asia and Europe.* Participated in quality control.