Michael Capehart is a Workforce Optimization Specialist at Cox Automotive Inc.. He possess expertise in call center, business analysis, forecasting, workforce management, team building and 20 more skills. He is proficient in English. Colleagues describe him as "Michael is a personable and helpful individual with a good understanding of call center workforce management. I always found him willing to provide assistance with resolving issues or addressing business needs, and Michael can be counted on to understand a problem quickly and think analytically. I would not hesitate to recommend him as both a team player and a knowledgeable analyst."