- Conducted a baseline analysis and segmentation of healthcare systems across the US for a global pharmaceutical company- Performed a current and future state assessment of a clinical support tool used by HMO and PPO providers, in response to an expected patient volume increase through the ACA, for a large US healthcare insurer- Lead chargeback testing, processed rebates and designed work instructions on a revenue management solution project designed to deal with the ACA’s pricing and reimbursement changes, for a biopharmaceutical company- Monitored and mapped the patient flow and billing process of an OB-GYN and Med Clinic

- Detailed the impact of syncope, dizziness, headache and urinary tract infections (nos) on CT Head Scan utilization rates- Documented proposed NY nurse-to-patient staffing ratio legislation

- Assisted with the update and organization of affiliation agreements

- Audited data and applied Lean Sigma principles- Helped staff prepare for the Joint Commission surveys- Observed and documented surgical site hygiene violations- Compiled research for a project to relieve Neurology ICU patient flow- Learned various techniques to use in response to adverse events and errors

- Identified and applied various techniques to the loss of product- Maintained building security and store safety- Closed store up to four times a week with the manager