SUMMARY • Global network operations manager and senior technical escalation for the Global Hosting Operations division of Nuance Communications, a multinational corporation, with over 1.93 billion annual revenue and 13,500 employees. • Lead network architect for a $90 million business platform upgrade and customer integration project • Global SaaS migration of Nuance’s B2B customers from costly and unsustainably complex connections (Frame Relay, P2P, and VPN) to secure API via HTTPS over the Internet, reducing infrastructure costs by over 75% • Designed and implemented a highly available global DNS (F5) environment that allowed the business to maintain operational stability during frequent code updates and maintenance efforts. • Designed, implemented and oversaw 4 separate and diversely complex data center migration projects, including a data center consolidation effort that resulted in over $500,000 savings annually.