Operations and customer relations professional with experience in the healthcare sector. Expertise includes developing employee potential and enhancing the customer experience. Consistently worked to refine operations and to contain costs. Proficient in analyzing systems and processes and demonstrating excellence in team building skills to improve the work environment, increase efficiencies and provide customers with a superior product.Specialties: Customer Service, Business Development, Employee Training and Professional Development. As a business owner I became proficient in sales, customer services, payroll and human resources and all other areas in which a successful entrepreneur is involved.