Tier 2 Support Engineer
Current
Nov 2022 - Present
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Michael Cates Email & Phone Number
Tier 2 Support Engineer
at
Scale Computing
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Tier 2 Support Engineer
Location
Indianapolis, Indiana, United States
Company size
Who is Michael Cates? Overview
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Quick answer
Michael Cates is listed as Tier 2 Support Engineer at Scale Computing, a with 140 employees, based in Indianapolis, Indiana, United States. AeroLeads shows a matched LinkedIn profile for Michael Cates.
Michael Cates previously worked as Technical Support Team Lead at Scale Computing and Tier 1 Support Engineer at Scale Computing. Michael Cates studied at Indiana State University.
Company email context
Email format at Scale Computing
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Scale Computing
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Profile bio
About Michael Cates
Michael Cates is a Tier 2 Support Engineer at Scale Computing.
Current workplace
Michael Cates's current company
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Scale Computing
4 roles
Michael Cates work experience
A career timeline built from the work history available for this profile.
Technical Support Team Lead
Feb 2024 - Oct 2024
Tier 1 Support Engineer
Oct 2021 - Nov 2022
Service Desk Technician 1
Provide first-line support to end-users facing issues with hardware, software, networking, Windows and macOS related issues. Handle support requests via phone, email, and ticketing systems, ensuring timely and accurate resolution of technical problems.Develop and maintain help desk documentation and knowledge base articles to assist in problem resolution and improve user self-service.
Apr 2021 - Oct 2021
Team & coworkers
Colleagues at Scale Computing
Other employees you can reach at scalecomputing.com. View company contacts for 140 employees →
JS
Jonathan Springer
Colleague at Scale ComputingEvansville, Indiana, United States
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JH
Jared Harris
Colleague at Scale ComputingIndianapolis, Indiana, United States
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YT
Yolanda Treviño
Colleague at Scale ComputingEindhoven, North Brabant, Netherlands
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KA
Kasey Adkins
Colleague at Scale ComputingCarmel, Indiana, United States
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KS
Kris Schulze
Colleague at Scale ComputingToronto, Ontario, Canada
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JC
Jim Chamberlin
Colleague at Scale ComputingGreater Indianapolis, United States
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CB
Chris Beane
Colleague at Scale ComputingAsheboro, North Carolina, United States
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TW
Tonja Witmer
Colleague at Scale ComputingDauphin County, Pennsylvania, United States
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RC
Ralph Christena
Colleague at Scale ComputingFishers, Indiana, United States
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KB
Korvin Bothwell
Colleague at Scale ComputingSan Francisco Bay Area, United States
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Jonathan Springer
Colleague at Scale ComputingEvansville, Indiana, United States
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JH
Jared Harris
Colleague at Scale ComputingIndianapolis, Indiana, United States
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YT
Yolanda Treviño
Colleague at Scale ComputingEindhoven, North Brabant, Netherlands
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KA
Kasey Adkins
Colleague at Scale ComputingCarmel, Indiana, United States
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KS
Kris Schulze
Colleague at Scale ComputingToronto, Ontario, Canada
View →
JC
Jim Chamberlin
Colleague at Scale ComputingGreater Indianapolis, United States
View →
CB
Chris Beane
Colleague at Scale ComputingAsheboro, North Carolina, United States
View →
TW
Tonja Witmer
Colleague at Scale ComputingDauphin County, Pennsylvania, United States
View →
RC
Ralph Christena
Colleague at Scale ComputingFishers, Indiana, United States
View →
KB
Korvin Bothwell
Colleague at Scale ComputingSan Francisco Bay Area, United States
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1 education record
Michael Cates education
FAQ
Frequently asked questions about Michael Cates
Quick answers generated from the profile data available on this page.
What company does Michael Cates work for?
Michael Cates works for Scale Computing.
What is Michael Cates's role at Scale Computing?
Michael Cates is listed as Tier 2 Support Engineer at Scale Computing.
Where is Michael Cates based?
Michael Cates is based in Indianapolis, Indiana, United States while working with Scale Computing.
What companies has Michael Cates worked for?
Michael Cates has worked for Scale Computing and Rpm Technologies, Llc.
Who are Michael Cates's colleagues at Scale Computing?
Michael Cates's colleagues at Scale Computing include Jonathan Springer, Jared Harris, Yolanda Treviño, Kasey Adkins, and Kris Schulze.
How can I contact Michael Cates?
You can use AeroLeads to view verified contact signals for Michael Cates at Scale Computing, including work email, phone, and LinkedIn data when available.
What schools did Michael Cates attend?
Michael Cates studied at Indiana State University.
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