Michael Champ Email & Phone Number

Lancaster, Pa, Us

Lancaster, Pennsylvania, United States

I spearhead facilities management for a diverse 2.4-million-square-foot real estate portfolio, encompassing administrative offices, network data centers, garage work centers, and specialized sites across both leased and owned properties. Additionally, I oversee a 1.3-million-square-foot portfolio managed by strategic partners. During the COVID-19 pandemic, I navigated the challenges of maintaining workplace safety and operational continuity as an essential worker.I collaborate with internal and external stakeholders—including legal teams, lease administration, labor relations, engineering, and vendors—to ensure successful project execution. My responsibilities include conducting annual facility audits, submitting findings for financial planning, and coordinating solutions for critical systems such as HVAC, electrical, plumbing, and fire safety. I also deliver strategic presentations and develop process documentation to support company-wide initiatives.Below are a few of my key contributions:• Assisted with development and deployment of new CMMS software (Tririga by IBM).• Reduced data center high temperature events due to mechanical breakdowns by an average of 20% YOY.• Championed formation and leadership of Asset Management Team, standardizing asset inventories and optimizing preventative maintenance schedules, leading to thousands of inventory corrections and 45% reduction of unneeded scheduled preventative maintenance tasks.• Leveraged existing company owned Analytics Software (Qlik Reporting) and created several new visual dashboards and tools used to enhance effective management of CMMS and FSR platforms.• Advanced operational excellence by introducing new programs and training materials, enhancing compliance and performance across Northeast USA Real Estate division.• Ensured compliance with Pennsylvania’s FCC-regulated annual building alarm testing by enhancing processes and training, achieving statewide success within one year.

Harrisburg, Pennsylvania, United States

I managed all aspects of facilities operations for a 1.2-million-square-foot real estate portfolio, which included administrative offices, data centers, garage work centers, and specialized modules across both leased and owned properties. I conducted routine quality assurance inspections to ensure facility standards were consistently met.I played a pivotal role in negotiating contracts for national services such as fire safety, janitorial work, and grounds maintenance, ensuring compliance with contractual obligations. Leading a team of union mechanics, I took charge of hiring, performance evaluations, and workload distribution while fostering their professional growth. I also built and maintained strong relationships with key stakeholders, including clients and landlords, to drive operational success.Below are a few of my key contributions:• Partnered with internal construction teams to align project plans and execution for efficient outcomes.• Strengthened Verizon Global Real Estate operations through strategic vendor partnerships, scaling national contracts, and optimizing outsourced work.• Raised contracted service quality by coordinating SPOC assignments, leading biweekly staff calls, and pivoting client feedback.• Executed expense and capital projects, ensuring alignment with Verizon engineering standards and client satisfaction.• Facilitated full compliance in Pennsylvania’s FCC-regulated annual building alarm program by refining processes and training, achieving statewide success in one year.• Optimized budgets by employing strategic sourcing, competitive bidding, and energy-efficient solutions. Adhered to company financial policies and compliance protocols.

Harrisburg, Pennsylvania, United States

I maintained and repaired a wide range of commercial building systems, including chiller and boiler plants, process and comfort cooling equipment, ventilation systems, building automation, plumbing, and lighting. I effectively managed and prioritized tasks, handling work orders, emergency responses, client interactions, project coordination, preventive maintenance, and reactive repairs with precision.By sharing insights and best practices, I contributed to fostering a culture of continuous improvement within the team, enhancing operational efficiency and reliability across all systems.Below are a few of my key contributions:• Collaborated with management, team members, vendors, and clients to identify system vulnerabilities and develop strategies to prevent failures and minimize downtime, enhancing network reliability.• Improved key performance indicators by reducing equipment breakdowns and emergency events.• Participated actively in project meetings and contributed to solutions that maintained operational excellence.

Manchester, Pennsylvania, United States

York, Pennsylvania, United States

High School Diploma

Heating, Air Conditioning & Refrigeration Diploma, Heating, Ventilation, Air Conditioning And Refrigeration Engineering Technology

4.0 GPA Graduate.