Michael Chen Email & Phone Number

• Provide day to day management/support to affiliates and clients via phone and email• Work closely with Clients’ teams to plan and execute new promotions• Develop strategy and execute plans to measurably grow clients online businesses• Recruit and optimize relationships with new and existing marketing partners• Develop and execute communication to affiliates through newsletters• Maintain affiliate promotional calendar• Manage daily, weekly, and monthly reporting, communicate performance of the programs, and recommend improvements• Ensure Affiliates are paid on time and accurately

• Assist as the lead point of contact for any and all of business accounts assigned.• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.• Ensure the timely and successful delivery of AP solutions according to customer needs and objectives.• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.• Develop new business with existing clients and/or identify areas of improvement to exceed sales expectations.• Forecast and track key metrics.• Prepare reports on account status.

Pasadena, California, United States

•Managed and oversaw a variety of merchants ranging from outdoor gear to tech and scoring wins that benefit both parties.•Leveraged placements on 55Haitao’s site to drive sales and increase traffic to our merchant list. •Strategized 55Haitao’s marketing promotions and leveraged them with merchant promotions calendar to drive sales and secure wins.

City Of Industry

-Managed and created promotional timelines/strategies and communicated objectives to product management teams to efficiently execute weekly promotions.-Collaborated with affiliate and email marketing teams to merchandise competitive deals on external channels to drive customer traffic and tracked sell through data from week-to-week.-Built templated reports to analyze and review sales data and provide insightful recommendations among internal sales and marketing teams to improve future execution and minimize risk of errors.-Strategically merchandised products on high-traffic promotional vehicles such as promotional landing pages and through revenue-driving homepage offers and ensured timely execution -Generated over $18 million in revenue in 2018 and for Newegg’s most aggressive promotional vehicle with YTD revenue at $10 million – on track to surpass 2018 figure by 11%-Managed international support team to develop workflow, guidelines, and procedures to provide overall support and maximize efficiency