Customer Service Supervisor
CurrentI handle daily customer interactions, coordinate shipments both to and from our warehouse, and process orders for clients. Additionally, I oversee all client complaints, order status updates, and purchasing. I am responsible for finding new suppliers and building relationships with them. I am currently overseeing our ISO 9001:2015 certification, which will take place later this year and make us ISO-compliant. In the last year, I have consistently ranked among the top ten percent in inside sales.