Michael Clark Email and Phone Number

· Leading business units through the creation of a PRCSA (Process Risk and Control Self-Assessment) model· Reviewing risks, controls, and minimum compliance requirements to assure all appropriate risks are identified, controls are effective or are being tracked on a go-to-green plan via the issues management process.

Leading various business units through the RCSA (Risk and Control Self-Assessment) annual refresh process via Service Now and Archer. Reviewing risks, controls, and minimum compliance requirements to assure all appropriate risks are identified, controls are effective or are being tracked on a go-to-green plan via the issues management process.

Coordinate with three lines of business while serving as the first point of contact for first line, second line and third line issue identification and resolution. Engage in preparation of reports on current status, pending items, and results. Streamlined operations through Investment Management / Trust (IM&T), HighMark Capital Management (HCM) and Private Wealth Management (PWM). Streamlined processes and achieved desired results by managing mitigating risks, and monitoring controls as demonstrated by positive scorecard outcomes. Led successful resolution for an average of 60 concurrently open issues while ensuring that the bank’s policies and procedures were met or exceeded as evidenced by positive scorecard outcomes.

Leveraged professional expertise, while creating and executing enterprise program structure / framework for TPRM; mapped to TPRM policy and consistent with OCC, Fed, and other regulatory expectations. Planned and managed enterprise project from inception to completion for compliance with GDPR by serving as TPRM point of contact. Implemented best practices to design integration model with procurement and set standards for process documentation and desktop instructions. Facilitated TPRM team to gain industry certifications by developing training program. Applied vigorous approach and developed enterprise issues management and enterprise third party governance process. Mitigated risks factors by consulting with all three lines of defense. Ensured seamless workflow, while spearheading governance work team for TPRM program build. Guaranteed compliance with all regulatory expectations as TPRM subject matter expert outside program build.

Executed proven expertise to develop and implement Bank's BASEL compliant operational risk event (ORE) as well as operational loss event (OLE) process. Led coordinator for bank's incident response team; customer 1st care (C1C). Supported bank's vendor management office (VMO) and financial cards through second line of defense oversight. Lessened risk elements by developing slod third party risk, financial card risk, and operational loss event programs.

Delivered proactive support to overall execution and governance of operational risk framework within risk and information management (RIM). Updated and maintained team reporting for loss events, corrective actions, vendor programs, status changes, and monitoring of due dates in systems of record. Gathered, organized, and summarized senior leader reporting updates on corrective actions and results. Assisted RIM team testing by devising reporting for quarterly process risk self-assessment (PRSA) testing. Carried-out key function, such as prepared reports for data loss prevention, updated and track RIM control metric results, and created / monitored appropriate key risk indicators (KRIs).