Michael Cole

Michael Cole Email and Phone Number

Fraud Investigations Coordinator @ Auto & General Australia
toowong, queensland, australia
Michael Cole's Location
Greater Brisbane Area, Australia
Michael Cole's Contact Details

Michael Cole personal email

n/a
About Michael Cole

Always wanting to develop my skills by challenging my self in self development and personal growth, driving on a high performance team and delivering results with the team

Michael Cole's Current Company Details
Auto & General Australia

Auto & General Australia

View
Fraud Investigations Coordinator
toowong, queensland, australia
Website:
agic.com.au
Employees:
940
Michael Cole Work Experience Details
  • Auto & General Australia
    Fraud Investigations Coordinator
    Auto & General Australia Dec 2024 - Present
    Brisbane, Queensland, Australia
  • Auto & General Australia
    Fy25 Mentor Program
    Auto & General Australia Oct 2024 - Present
  • Auto & General Australia
    Senior Customer Solutions Consultant
    Auto & General Australia Apr 2024 - Dec 2024
    Brisbane, Queensland, Australia
  • Auto & General Australia
    Home Claims Consultant
    Auto & General Australia Sep 2023 - Apr 2024
    Brisbane, Queensland, Australia
  • Woolworths Supermarkets
    Night Fill Team Member
    Woolworths Supermarkets Sep 2023 - Present
    Brisbane, Queensland, Australia
  • Jimboomba Turf Group
    Customer Relationship & Advisory Specialist
    Jimboomba Turf Group Apr 2023 - Aug 2023
    • Developed and maintained strong relationships with domestic retail and trade clients, ensuring customer satisfaction and business growth.• Provided timely and effective support for customers, collaborating closely with internal teams to resolve challenges.• Conducted regular check-ins and follow-ups with customers to ensure their needs were met and to build brand advocacy.• Created and managed Facebook and Instagram pages for marketing purposes, enhancing brand presence and customer engagement.• Designed a 3-tier lawn care after-support program, offering customers customized options based on their needs and budget
  • Coles Group
    Night Trading Manager
    Coles Group May 2022 - Apr 2023
    Mango Hill, Queensland, Australia
    • To effectively and efficiently manage the fill process across Grocery and Dairy to driveavailability and provide an outstanding service toour customers• To lead, guide and support team members on aday-to-day basis allocating tasks and providingdirection• To lead the evening trade ensuring alldepartments are on track to deliver their 5pmMoment of Certainty• Communicate information to others and influence,persuade and negotiate• Responsible for stakeholder management, relationship management, continuous improvement and store culture • region couch future store inventory, supporting the region with launching new process
  • Coles
    Duty Manager
    Coles Jun 2021 - May 2022
    Murrumba Downs, Queensland, Australia
    Setting the store in afternoon up for success for tomorrow's customersCoaching and developing future leaders Focusing on delivering cost of doing business and managing impacts though out the day through out the store Point of contact for customers during the afternoon trade to support with feedback Seeing over nightfil team with a team of 15
  • Coles
    Bakery Manager
    Coles Sep 2014 - Jun 2021
    Kippa-Ring, Queensland, Australia
    • Day to day operations with suppliers, and developing relations to further both businesses • Maintaining KPI’s, Sales, Profit and Safety • Running Largest Bakery in QLD, Aspley Hypermarket 1.4M Store with an online aspect• Executing promotional sales forecasting, developing our future tradesmen • Finding Opportunities within sales and merchandising to increase Sales and business growth• performance management and team accountability • Strong communication, collaboration and influencing skills at all levels • Team management and development skills• Ability to explain complex information to an easy understand manner • Production Planning 7 day forecast
  • Coles
    Baker
    Coles May 2012 - Sep 2014
    Toowoomba, Australia
    Management ReliefTraining apprentice Time management
  • Woolworths Limited
    Baker
    Woolworths Limited Dec 2007 - May 2012

Michael Cole Skills

Management Sales Effectiveness Budget Forecasts Department Budgeting Baking Production Budgeting Team Leadership Communication Profit Customer Service Cake Decorating Project Sales Team Building Team Development

Michael Cole Education Details

Frequently Asked Questions about Michael Cole

What company does Michael Cole work for?

Michael Cole works for Auto & General Australia

What is Michael Cole's role at the current company?

Michael Cole's current role is Fraud Investigations Coordinator.

What is Michael Cole's email address?

Michael Cole's email address is mi****@****.com.au

What schools did Michael Cole attend?

Michael Cole attended Southbank Institute Of Tafe.

What skills is Michael Cole known for?

Michael Cole has skills like Management, Sales Effectiveness, Budget Forecasts, Department Budgeting, Baking, Production Budgeting, Team Leadership, Communication, Profit, Customer Service, Cake Decorating, Project Sales.

Who are Michael Cole's colleagues?

Michael Cole's colleagues are Nicole Brown, Matthew Dixon, Jasmin G., Jan Van Der Breggen, Steven Chia, Leon Botha, Robert De Klerk.

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