Michael Constanza Acii Email & Phone Number

Birmingham, England, United Kingdom

Account Management - Cultivating robust client relationships, crafting tailored insurance solutions, and resolving challenges for enduring trust, repeat business, and referrals.Data Analytics- Deep understanding of insurance, and business performance with an ability to translate this into action needed to make improvements to top and bottom line. Marketing - Working closely with brokers to understand their current target market, how they can obtain great penetration to this and then widen to closely related opportunities without losing the DNA of what they do.Scheme Growth - Contributing to scheme expansion by harnessing market trends, analysing feedback, and addressing obstacles to stay ahead of competitors.Business Planning and Strategy Setting - Collaborating seamlessly with brokers and teams to align objectives, pinpoint growth opportunities, and address issues amid evolving market dynamics.Business Projects - Engaging in diverse projects, from new product launches to operational streamlining, and creatively addressing challenges to drive innovation and deliver organisational impact.

Bristol, United Kingdom

I led team of broker account developers across both commercial and personal lines. Responsible for setting strategy, people leadership and reporting, driving profitable growth nationally with our broker partners.

Bristol, United Kingdom

My role involves managing a panel of strategic commercial brokers to deliver against our profitable growth proposition.

London, United Kingdom

Since joining Allianz in January 2013 as an account developer office based I quickly progress to my current position as Key Account Developer. This includes returning profitable growth targets for my region, looking after existing relationships as well as setting up new agencies. Strategic planning plays a key role in my day to day work which includes analysing stats and performance as well as logical planning. Innovating new ideas to support the company either improving efficiency and productivity also plays an important role. Previous insurance experience:Personal Lines Specialist: This envloved Sales, Renewal retention and adminisitration of, buy to let properties, commercial property owners, unoccupied properties and niche business.Personal Lines Team Leader: Team leader of 3 departments, claims, customer services and renewals. This involved running a team of 15.Office Manager:Running a high street office making sure renewal and new business targets were met, training staff, accounts, holding meetings and more.

Branch Manager. ResponsibilitiesDirect all operational aspects including distribution operations, customer service, human resources, administration and salesAssess local market conditions and identify current and prospective sales opportunitiesDevelop forecasts, financial objectives and business plansMeet goals and metricsManage budget and allocate funds appropriatelyBring out the best of branch’s personnel by providing training, coaching, development and motivationLocate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunitiesShare knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needsAddress customer and employee satisfaction issues promptlyAdhere to high ethical standards, and comply with all regulations/applicable lawsNetwork to improve the presence and reputation of the branch and companyStay abreast of competing markets and provide reports on market movement and penetration