Michael Croom Email and Phone Number
Michael Croom work email
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Michael Croom personal email
Michael Croom is a Manager, Professional Services | Project Management |Credit Union Solutions | ERG Global Leader at Fiserv.
Fiserv
View- Website:
- fiserv.com
- Employees:
- 27171
-
Manager, Professional ServicesFiserv Jul 2023 - PresentBerkeley Heights, New Jersey, United StatesSuccessfully thrived in a dynamic, committed, and professional environment to affect change and results. Lead a team of client - facing professional services who is responsible for implementing Fiserv solutions for our financial institution clients. Successfully provided mentorship, leadership, workflow management and quality direction to my professional services team. As well as being the point of contact for all client relationships partnering with Sr. Executives to ensure a high-quality client experience. With a main focus to lead & develop a team of implementation professionals that are responsible for installation and configuration of online, mobile & voice banking solutions, as well as disaster recovery/business recovery services for a variety of credit union core processing systems.
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Manager, Project Management IFiserv Mar 2022 - Jul 2023Berkeley Heights, New Jersey, United StatesLead a team of professionals that facilitate the delivery of products, features and solutions for both debit & credit clients within card services. Also provided oversight, scheduling and assignment of project for existing client products / features. As well as being responsible to my current book of business & forecasted future planning for ongoing delivery of products & services.
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District ManagerAdp Sep 2021 - Mar 2022Florham Park, New Jersey, United States -
Private Client Banker IiChase Jan 2020 - Oct 2020Florham Park, New Jersey, United StatesAs a Private Client Banker at Chase, I served as the primary point of contact for a select group of affluent clients, as well as other branch customers. I managed their comprehensive banking relationships across the company, employing a proactive and disciplined approach to foster growth in their account balances. I successfully acquired new clients through active solicitation of referrals and by cultivating internal and external networks. Additionally, I took on the role of Manager on Duty (MOD) in the absence of the branch manager, ensuring smooth operations and effective management of the branch. -
Store SupervisorTd Jan 2016 - Dec 2019Union, New Jersey, United StatesMy role as the store supervisor was to supervise day-to-day team activities to ensure operational excellence and compliance with policies and procedures to mitigate risk and protect the Bank and Customers. I was able to drive, reinforce, and demonstrate meeting Operational, Customer and Sales objectives. In the absence of any other manager, I was expected to manage the Store and have the ability to run the teller side, platform, and Customer escalations. My role supported driving a team of both tellers and personal bankers in acquiring, retaining and deepening relationships by reinforcing sales & advice activities that create personalized, connected experiences.
Michael Croom Education Details
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Business Administration And Management, General -
Justice Systems
Frequently Asked Questions about Michael Croom
What company does Michael Croom work for?
Michael Croom works for Fiserv
What is Michael Croom's role at the current company?
Michael Croom's current role is Manager, Professional Services | Project Management |Credit Union Solutions | ERG Global Leader.
What is Michael Croom's email address?
Michael Croom's email address is mi****@****ade.com
What schools did Michael Croom attend?
Michael Croom attended Montclair State University, Montclair State University.
Who are Michael Croom's colleagues?
Michael Croom's colleagues are Nicola Middleton, Sai Srujana Shavva, Satendra Chauhan, Arpit Gaur, Sai Pragnya Vegiraju, Apoorva K H, Daniel Chapman.
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Chief, Military Personnel Division At United States Military Training Mission, Riyadh Saudi ArabiaWashington Dc-Baltimore Area2gmail.com, comcast.net -
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