Michael Crow Email & Phone Number

Rocklin, Ca, Us

Lead IT PM and data conversion for Electronic Health Records and debt Collections software migrationsIT Business Relationship Management for CEO, HHSA, Elections, Library, Risk, Auditor-Controller, and Treasurer Tax CollectorCreate analytics dashboards and workspaces to track and drive performance improvement with PowerBI and Power AutomateLead security hardening and administration of Managed File Transfer (HTTPS/SFTP) Service Lead and coordinate multi-functional teams as Business Relations Manager for IT stakeholders--HHSA, Clerk-Records/Elections, SanitationProject management for Power Apps developmentBuild fillable PDFs with JotformAutomate Jotform submissions and attachments distribution and archiving with Power AutomateDevelop SharePoint Online (SPO) sites and teams

Create curricula for and teach:Introduction to Water, Wastewater, and Recycled Water ManagementInstrumentation for Water and WastewaterDrinking Water Distribution and Wastewater Collections

Placerville, California, United States

Manage the scope of operation and maintenance in the facility in a role requiring extensive problem solving, analysis, risk assessment, and optimization solutions. Leverage skills in data aggregation and analysis to improve output in a 25 MGD conventional treatment plant and 0.144 MGD microfiltration facility.Value-added operational decision-making processes by advising on logical SCADA changes to enhance system efficiency.

Davis, California, United States

Drove initiatives to improve efficiency and performance in operations by analyzing technical processes for gaps and researched new solutions for implementation. Scope included working with multiple departments to migrate and upgrade technologies. Installed networking and implement network upgrades. Reviewed and performed quality control on Ignition HMI development.• Migrated production well and filtration system logic from RSLogix 500 to Studio 5000• Minimized risk exposure by performing risk assessment to plant operations in the face of cyber-attacks assisting in cyber security assessment using the Consequence Driven Cyber-Informed Engineering (CCE) approach.

Davis, California, United States

Arcata, Ca

Lead weekly meetings for first semester calculus students to review, practice, and hone skills.

Eureka, California, United States

Lead multiple meetings weekly to provide supplemental education and assistance to students in Intermediate Algebra.

San Jose, California, United States

Commissioned and operated, as state designated shift operator, 8 MGD Advanced Recycled Water Purification Center (MF/RO/UV). Created and implemented standard operating procedures to ISO standards. Supervised and trained seven new staff.Drove continuous improvement by identifying, designing, and recommending process improvements.Pushed projects through the pipeline by planning and coordinating work with outside staff and contractors.

Carson City, Nevada, United States

Operated and maintained 9.2MGD surface water treatment plant, 1.5MGD direct filtration arsenic removal facility, and 32 groundwater wells. Trained three staff.• Evaluated and optimized utility production operations and activities leading to recommending, designing, and implementing improvements and modifications.• Advanced insight into performance and efficiency by preparing various operations reports.

Gardnerville, Nevada, United States

Bachelor'S Degree, Mathematics

Associate'S Degree, Science