Currently leading multiple data center security professionals that oversee the physical security operations for several data centers in AWS’ largest and fastest growing cluster. Ensured compliance with service-level agreements for a contract guard force, quickly identifying areas of non-adherence and ensuring accurate credits are applied. Proactively work to protect critical infrastructure, customer information, and the safety of individuals on AWS property. Strengthen relationships with project stakeholders, third-party vendors, and the contract guard force to quickly implement new security programs. Serve as a subject matter expert on nuisance alarm reduction. Conduct security program audits to ensure compliance with internal standards and uncover new ways to improve. • Conducted extensive research on a global security program that was not optimized. Gathered the necessary data, wrote the supporting one-pager, and created a task force of Subject Matter Experts to find a solution. Changes were implemented that resulted in the reduction of 29,709 person hours and saved over $1.6mm.• Since mid-2020, led a regional task force to reduce data center nuisance alarms that resulted in 70% DPMO reduction by EOY 2022.• Trained and mentored seven new data center security professionals. Integral member of the task force that overhauled AWS’ global data center physical security training program.• Created detailed papers on procedure modifications to existing security programs and presented the information to regional leadership.• Managed large and complex regional physical security projects that improved data center security and enhanced the daily data center customer experience.

In my current role at AWS, I oversee operational security at a data center for a subsidiary of Amazon Web Services providing on-demand cloud computing. I manage a $2M+ contract and service-level agreement, quickly identifying areas of non-adherence and ensuring accurate credits are applied. I proactively work to protect critical infrastructure, customer information, and the safety of others. In this role, I also serve as a subject matter expert on nuisance alarm reduction and conduct security program audits to ensure compliance with internal standards.Some accomplishments in this role include:• Initiated process improvements and procedural changes to safeguard employees during the pandemic.• Enhanced communication by writing several articles for the company’s regional newsletter.• Created detailed papers on procedure modifications to reduce alarms and presented the information to regional leadership.• Oversaw the implementation of a hardware change that reduced nuisance alarms 40%+.

This role required me to maintain a Top Secret Security Clearance. During this time, I coordinated requests for international investigative assistance to the Bureau of Diplomatic Security alongside the Criminal Investigative Liaison Branch (CIL). I focused on improving relationships with local, state, and federal agencies to improve the DS’ standing within the law enforcement community. I leveraged my expertise and available resources to investigate key issues. I coordinated activities during law enforcement investigation requests with partners at the Department of State. I reviewed work assignments and enforced compliance requirements.Some accomplishments in this role include:• Boosted efficiency of several high-profile international programs by identifying gaps and implementing new policies.• Created a training manual for the CIL branch that formalized prior training and promoted consistency.• Oversaw global-level training on reducing child safety concerns and improving school hiring standards at the Association of International Schools Conference.• Diffused tense situations by responding to high-priority requests from law enforcement.• Initiated several improvements on programs by obtaining buy-in by all stakeholders and presenting to leadership.• Reduced delays by improving internal and external communication regarding international fugitive returns.

As an Investigative Analyst at the Bureau of Alcohol, Tobacco, Firearms, and Explosives, I conducted data analysis and long-term case analysis to support ongoing investigations within the Crime Gun Intelligence Center. I gathered information to identify emerging criminal trends and identify suspects who engaged in the illegal sale of firearms. I connected information and provided extensive predictive analysis for complex criminal investigations that resulted in successful prosecutions in Federal Court.Some accomplishments in this role include:• Wrote the Washington Field Division Crime Gun Intelligence Center’s SOP guidelines and implemented several new policies and procedures aimed at boosting efficiency.• Enabled agents to resolve complicated investigations by providing guidance and assisting with developing creative solutions.• Reduced turnaround time for cases and improved management by implementing new procedures.

During my time as a Police Officer, I managed several long-term projects related to investigations while providing community services, such as creating risk mitigation plans, responding to incidents, and developing complex reports. I also coordinated specialized units, internal law enforcement teams, and community members to identify illegal activities and improve the safety of the community.Some accomplishments in this role include:• Served as an informal team leader of a specialized unit conducting long-term investigations in high-crime communities.• Informal team leader of a specialized unit that conducted long-term investigations in high crime communities that resulted in improved resident’s safety and quality of life. Ensured that team members completed assigned tasks on schedule, resolved interpersonal issues, and created investigative action plans which enhanced team efficiency and improved response procedures to critical incidents.