Michael Diponio Email & Phone Number

Detroit, Mi, Us

Sandy Springs, Georgia, United States

• Created a new, consistent company-wide brand identity for training initiatives. • Managed training needs analysis and prioritization of training material creation.• Took ownership of training content research, development, refresh, and maintenance across business domains including sales, underwriting, processing, compliance, and HR. • Supported ID team’s development of instructional design skills and mortgage knowledge.

Rochester, Michigan, United States

Detroit, Michigan, United States

• Researched and developed virtual & instructor-led trainings and print materials for banker training teams.• Served as gamification expert for training team.• Performed deep dives to analyze and improve curriculum across the board.

Detroit, Michigan, United States

• Proposed and stood-up an initiative to create gamified solutions for employee training and customer marketing that increased ROI, drove revenue, and created positive marketing engagement.• Recruited and managed game development team that partnered with business areas to research, design, and develop gamified solutions to business problems.

Detroit, Michigan, United States

• Worked with the top-performing sales team during my tenure to ensure legal compliance while elevating individual and group performance though the use of call-coaching, deep metrics, and in-person one-on-one training sessions.• Met with leadership regularly to convey behavioral trends both positive and negative and recommend a course of action.

Detroit, Michigan, United States

• Conducted phone sales and client service to help people obtain home financing.• Maintained client pipeline with an emphasis on relationship building.• Provided around-the-clock service to clients with regularly scheduled check-ins.• Licensed to conduct mortgage services in 12 states.

Mishawaka, Indiana

• Oversaw international art team in the development of ARCA Sim Racing '08, professional-level racing simulation software used by consumers and professionals; was responsible for establishing the look and feel of essential art assets; developed new 3D modeling techniques to replicate real world locations to a high degree of accuracy.• Interfaced with team owners, drivers, and administrators for the ARCA Re/Max Series and served as company ambassador at racing events as part of sponsorship duties.

Ann Arbor, Mi

• Served in an integral role in the design and development of NASCAR and F1 simulations, including innovating the industry’s first fully functional paddock and real-time scoring tower systems. • As Game Designer, played essential role in the development of the rFactor simulation platform, creating a number of game mechanics and environments.• PROJECTS/CLIENTS:o F1 Championship Season, F1 2001, F1 2002, F1 Challenge (PC) - EA Sportso NASCAR Thunder 2003, NASCAR Thunder 2004 (PC) – EA Sportso rFactor (PC) - Self-Published