- Maintained quality assurance on units- Implemented customer orders, valued at 4+ million dollars, within restrictive timeframes.- Performed quality assurance tasks in a clean room environment- Created, maintained, updated QC/QA process and procedures as determined by RCA, etc. results- Maintained and organized documentation in compliance with ISO 9001 standards- Identify corrective action/preventative action (CAPA)- Routinely reviewed standard operating procedures and testing methods- Trained colleagues on testing procedures and record maintenance- Fixed electrical, mechanical and technical issues as necessary- Recorded Documented testing Information- Developed Testing procedures

- Led and managed overseas training and implementation of German Telecoms with experiences in the following systems: LTE, 2G, 3G, 4G- Diagnosed errors in coding and system alarms trouble shooting and debugging of GPS devices and cell tower boxes- Designed new work procedures for testing

- Interfaced with customers to ensure optimal customer service experiences- Managed shift income and handling of money as necessary- Regularly managed shifts, handling work assignments, customer complaints and other related tasks.