Managed client’s firewalls security by updating, adding and remove policy to stop attack like DoS and Brute Force.Implemented policy via GPO, installed and managed patching of CVE vulnerability for Windows Servers.Created security policies to enforced rules how to handle connected user and guest users as well traffic management.Central escalation points for the South region market that includes Tennessee, Florida, Georgia & Alabama. Project management including migration, decommissioning, in-place upgrades. Repair, replace, or implemented hardware, software, desktops, servers, network devices, and others.

Provided IT consulting service for small and medium businesses.Handled client's onboarding, network discovery, and population of all hardware and software to be managed.Improved environment security to managed server by implementing user auditing and folder permissions. Reviewed client’s network and domain environment for security risk, lack of coverage, and opportunities, Handled all change management policy for clients that included servers, software and external devicesManaged the clients' environment and worked with systems engineers and help desk staff via tickets.

ITSC scheduled a consultation with myself and the client to review a solution for their business. Escalation points for any outages and critical failures for the client that was business-wide. Department reviews for patching, deployment and advise ITSC of new products and services. Ensure service level agreements were upheld under the terms of their contracts.

Managed the local infrastructure on-prem Windows System Environment and Exchange 2016.Installed, Configured and migrated Windows Server with Group Policy Manager.Configured Hyper-V for local servers with security protocols, and backup redundancy.Handle all account information for ISP, VOIP, MPSA, and websites.

Manage local infrastructure, maintain 25 servers, 500+ users, computers, and printers with ADUCTraveled to different locations and states for acquisition and deployment.Responsible for hiring contractors, and handle contracts for Microsoft, Dell, and others.Maintain corporate policies, monitor users and computers, test new software and hardware.

Managed the local infrastructure and Helpdesk department.Installed, Configured and migrated Windows SBS 2008 with Exchange 2007 from Windows SBS 2003Order computer products, software, and hardware as needed.Handle all account information for ISP, VOIP, MPSA, and websites.