Michael Dufour Email & Phone Number

Chicago

Chicago

Chicago, Il

Worked with clients, loan officers, and underwriters to gather documentation as a direct submit to underwriting and handle from initial approval to clear to close. Coordinated with all parties and/or scheduled closings for both purchase and refinance transactions. Processed IHDA, Conventional, Jumbo, FHA, Brokered, HELOC, and VA home loans. Provided customers, agents, and attorneys with timely and periodic status updates of their loan application.

Schaumburg, Il

Worked with clients, loan officers, and underwriters to gather documentation from initial approval to clear to close. Coordinated with all parties and/or scheduled closings for both purchase and refinance transactions. Processed IHDA, Conventional, Jumbo, FHA, Brokered, and VA home loans. Provided customers, agents, and attorneys with timely and periodic status updates of their loan application. Trained and supervised operations assistants; helped manage their pipelines to meet all required timelines.

Schaumburg, Il

Worked with clients, loan officers, and loan coordinators to gather documentation from initial approval to clear to close. Processed IHDA, Conventional, Jumbo, FHA, Brokered, and VA home loans. Also responsible for ordering Title, Homeowners Insurance, Flood Insurance, Homeowners Association Insurance ( if applicable ), and submitting clean files into the closing department. Trained and supervised operations assistants; helped manage their pipelines to meet all required timelines.

Elgin, Il

Supervised twenty plus employees while successfully developing call campaign strategies and developing inter-departmental relationships. Conducted new hire orientation and classroom training. Managed payroll/time off for department. Handled any type of escalated situation. Promoted from part time representative to a senior representative in less than 2 years.