Michael Duncan Email & Phone Number

California, United States

Nashua, New Hampshire, United States

Helping to design and implement a full stack/rack solution to met customer needs and workloads today around compute or storage resources with our Dis-Aggregation of GPU Accelerators into DynamicXcelerator. Integration of Drut Software Platform will enable customers to have more efficient for gpu usage and power utilization and optimize for use cases and give better results PCIE over Photonic solution we are developing for the next generation of data-centers that require AI/ML workloads.

San Jose, California, United States

Current: Engineering SupportCurrent Role is around QA end to end integration work for ODIM Project to drive it to be part of customer solutions and bring to market for Open Source and Internal Sales with multi-vendor support via plugins.I have helped with Program Management to deliver releases on time and work with the Lab Support Team remotely to maintain and stand up solutions for Developers to deliver code and provide support around environments and hardware solutions with 3rd Party engagements.Helion HP CloudNovember 2014 to August 2020Support Engineer using OpenStack and technology’s around SDN and running solutions for Telco industry providing help around hardware to software installation and setup.2007-2014: Senior Network/System EngineerShared Lab Service Global Site OperationsHP SoftwareMoved the lab networks from Cupertino Site to Sunnyvale over 2 month period and was responsible for making the transition seamlessly for all the different Business Groups under Software team. Was engaged 3 weeks before the first move and was able to pick up and help finish the integration and stabilization the network provisioned per team.Responsible for HP Software Lab Networks from multiple sites with regards to infrastructure and routers and vpn solutions. Used SiteScope / NNMI and various products to monitor and troubleshoot any issues and outages.Planned, setup, maintained and supported product groups Virtualization labs with regards to VMWare ESX and Microsoft HyperV solutions, along with blade and hardware from San Storage to networking and standalone servers to form Clusters and large environments of over 2000+ Virtual Machines.Previously supported Research and Development team’s main build and infrastructure of LDAP/AD/NIS services along with backup and network for routing and VLAN management.

Sunnyvale, Ca

Bought out by HPResponsible for the company’s Production environment with regards to Exchange Server, Legal, Financial and Critical systems. From daily administrative work to new users and termination process, also Backups, Mobile Device Support with Goodlink, to Laptop imaging solutions.Was able to fully recover email system from Critical Failures on hardware and restore service within 24 hours due to proper backups and handling of the email server’s storage setup.

San Francisco Bay Area

Supported various clients IT infrastructure on weekly to monthly basis, routine checks and troubleshooting from Backups, Network, Desktops, Laptops, Servers and critical systems for each company.

Berkley, Ca

Responsible for the ISP hosting and data services from Dialup 56k modems, ISDN, DSL, T1 and Frame Relay services. Hosting service from email, ftp, web, and other related services. Also designed the first Anti-Spam email solution to all the customers using Pop3 and SMTP services producing increase in customer service and satisfaction.Built solutions and deployment of Windows and Novell OS to customers’ needs with regards to file and print services.

Aa, Computers And Electronics, 4.0

Graduated With Honors