Michael Duncan Email & Phone Number

Aurora, Co, Us

Denver, Colorado, United States

I have assumed responsibility for managing the Architecture department for all products offered by Mortgage Cadence. The team I inherited is fantastic. While I continue to provide primary architectural support for the Document Center, I also represent entire the team in internal and external meetings. This allows team members to continue to focus on their immediate tasks at hand. I serve as a conduit of information between the team and the rest of the organization and assist by providing direction when decisions need to made. I now have more direct reports but that's not a problem, as they are all fantastic employees and partners. The biggest challenge at this time is managing the large amount of additional meetings while striving to do my best in this role.

Denver Metropolitan Area

I have embraced the concept of being a "force multiplier", which has made it possible to help many of those I work with achieve more. I don't manage these people, I guide them. I listen to them. I get them the answers and information they need to succeed. I give them advice based on my personal experiences. I challenge them (in a good way). I help them.I care deeply about the success of the organization and by helping the team members grow in skill and capabilities, I help ensure the continued success. I have been given a number of assignments, working with teams distributed across the world that in some cases involve modernizing existing applications, primarily by moving them to the cloud, and in other cases supporting adoption of features and capabilities already developed, but the full potential of these are just being realized. If there is something that needs doing, let's talk and find a way to get it done.My attitude, enthusiasm, and abilities continue to be my strengths. Along with dependability, reliability, organization and and a strong work ethic. I continue to apply strong analytical, problem solving, communication and presentation skills with passion and integrity in order to solve the challenges and puzzles presented in everyday life, whether in the professional or personal arena.

Greater Denver Area

As our company has grown, my role has evolved into an Enterprise Architect and manager. As an architect, my time is spent helping to improve quality, features and performance. As a manager, I work with teams and direct reports not just to realize immediate goals regarding deliverables, but I also aim to help team members grow and be more productive. And through this journey, I hopefully improve myself as well. My manager has commented that I am a "force multiplier", which I have embraced. In the past, I viewed productivity by how much I was able to personally contribute, but with this revelation, I realize that by helping others to be more productive, the sum of the increase in their capability exceeds what I could have accomplished alone.I achieve this by communicating the technical vision, both short and long term. By leveraging my knowledge of many products that form the software ecosystem provided by Mortgage Cadence and how they relate. I also help ease communication when projects require the cooperation from several different departments within our organization. And most importantly, I coach and mentor team members, leveraging my years of experience and the many lessons I have learned. I focus on how I can positively influence those I work with.I continue to advocate technologies and approaches. This requires constant learning, listening and questioning so that I can share this information when developing vision and working with teams and their members. I participate in meetings with internal and external customers to understand their unique business needs, resolve issues and help form vision. I seek ways to improve process and efficiency constantly.I also assist the on-boarding of new team members, both locally and abroad; virtually and when possible, in person.I enjoy the variety of tasks and challenges (or what some might call opportunities) that present themselves seemingly every day.

Denver, Colorado

I worked with a talented group of developers on complicated and challenging (just the way I like it) products. The code base is, and I am probably understating this, simply huge and utilizes a lot of technologies and I got to work with the latest (at the time) .NET Framework, Visual Studio 2012 (C# of course), SQL Server 2012, Silverlight, MVC4, Web API while still having to dust off skills I had not worked with for years.After a while, I found myself mentoring the newly hired developers that augment our development team while still working on implementing new and enhancing existing features at an incredibly demanding rate.

Primary developer for a .NET client component residing and operating silently on a third party point of sale system intended for use in the restaurant environment. • The client component provides an interface between the POS devices and other restaurant industry applications, such as reservation and online meal ordering systems. • The client component uses XSLT, LINQ, SQL and other technologies to translate data to and from proprietary formats. • The client component uses WPF, WCF, REST/JSON, SQL & TCP and other technologies to deliver translated data from point to point, enabling interactive relationships between proprietary and third party systems. • The client component also is used to collect data for purposes proprietary to ProfitStreams. • Installation utilities, test hosts and test harnesses are also developed and supported as needed. This can include special demonstration versions for trade shows that enable the product to be demonstrated without revealing any relationship with specific third party vendors.ProfitStreams also relied heavily on open source development tools for other products (Ruby on Rails) with which the client component also interfaces. This job requirement has proven to be the most interesting component of my current position, as it requires the use of REST web services, both hosted and consumed in C# code. Also responsible for maintaining close relationships with development staff of restaurant POS vendors.Working with open source developers has also exposed me to many other tools, such as Backpack, Base Camp, Pivotal Tracker, Jira, and other applications of Agile processes.

(Contracted through Apex Systems, Inc. )• Developed ASP.NET, JavaScript web form widgets (UI) & user controls.• Developed C# facades (backend) to support widgets• Used C#, XSLT & XML to help develop/refactor job feed utility• Used WCF to connect to SOA services to obtain data for widgets.• Used LINQ to XML & MS SQL 2008 to develop new & support existing SOA services’ data access.• Helped develop job feed utility to accept and distribute • Used Spring.NET Framework to instantiate service controllers (dependency injection.)• Agile (SCRUM)Grasped business processes and requirements quickly and was producing usable code within a few days. Used my extensive retail background to help solve eCommerce / shopping cart issues.

• Estimated, designed, developed and supported a wide variety of point-of-sale (POS) applications, features and utilities for direct use in and support of retail convenience and fueling stores for major oil companies and franchised operators. • Focused primarily upon interfaces to hardware, credit/debit processing and other 3rd party hosted programs.• Interfaced directly with internal, customer & vendor technical staff to refine requirements, scope and risk.• Served as a team member (both local and remote) for large projects, but also worked independently on many other projects.• Served as a team / product lead on certain projects / products.• Participated in developing standards and processes used internally.• Supervised efforts of contract developers supporting legacy platforms.• Superior understanding and appreciation of intended operating environment resulted in production of higher quality applications, which in turn resulted in fewer development / testing cycles.

Similar job requirements as those listed in the Dresser Wayne position, but the job title differed under Tokheim, Inc. This position did not require contractor supervision nor offer remote team participation opportunities. The part of Tokheim I worked for was acquired by Dresser Wayne in March of 2003.

• Coordinated the efforts of a team of up to three additional programmers and other resources from the quality assurance and production departments to unify many spurred versions of a POS software product, each previously developed for a specific existing client, into a single robust, configurable and installable package. • Major focus spent on solving difficulties created by the varying requirements of multiple credit/debit processing networks and different peripheral hardware.Management Solutions was sold to Tokheim, Inc. in January of 1999.

• Used computer and programming skills (VBA & MS Office); analyzed, developed, implemented & standardized many custom applications to simplify and expand reporting processes.• Analyzed, summarized and presented capital expenditure proposals to other areas of the company, primarily senior management.

• Responsible for the development and implementation of new POS technology, including development of software & selection of hardware.• Served as final level of support for POS technology.

• Responsible for the successful deployment and installation of store systems and equipment.• Provided advanced POS support

• Resolved problems with POS devices and software deployed at company operated stores.

• Managed store inventory and general operations within budgeted parameters. • Responsible for recruiting, training, scheduling, and management of 5 – 8 store personnel.

• Gained valuable end-user and customer relations experience.