Stay with us at the Grand Ole Oasis!http://tiny.cc/3wfbvz

• Technical Proficiency: I harness a broad spectrum of expertise in various domains, such as:- Carpentry: Expert in custom woodwork.- Electrical: Handling tasks from minor fixes to advanced installations like outlets and breakers.- Low Voltage Work: Specializing in installations and operations.- Installations: Expertise in fixture and TV mounting procedures.- Painting & Drywall: Mastering interior painting, drywall work, and acoustical treatments.- Furniture: Diagnosing, assembling, repairing, and restoring.- Plumbing: Offering solutions and executing intricate appliance repairs.- HVAC: Troubleshooting with a focus on system diagnostics.- Inspections: Conducting comprehensive preventive maintenance checks.- Security: Collaborating with HikVision for top-tier installations.- Water Leak Detection: Mastering damage mitigation techniques.• Strategic Relationship Management: I cultivate and nurture partnerships with prominent property management firms including Abode, Better Vacations and Five Star Property, as well as esteemed Nashville-based clientele, including popular eateries like Butcher and Bee and Red Headed Stranger.• Accounting & Financial Oversight: Direct all financial operations, including budgeting, invoicing, and billing, ensuring fiscal health and transparency.• Supervisory Role: Oversee a team of contracted technicians, ensuring they uphold company standards, offer mentorship, and provide regular feedback to elevate service quality.• Operational Streamlining: Incorporate state-of-the-art software and tools to automate and enhance business processes, from job scheduling to client communication.As the visionary and hands-on leader of Maintain Maintenance Group, I fuse technical prowess with entrepreneurial spirit, steering the company towards consistent growth and excellence in Nashville's maintenance landscape.

• Strategic Employee Scheduling: Design daily rosters, factoring in employee competencies, geographic considerations, and resource availability. Rigorously oversee work order details and ensure their accurate reflection on our digital calendar systems.• Client-Mender Interface: Position myself as a central hub, facilitating seamless communication between clients and our mender team.• Order & Feedback Oversight: Promptly address client input on work orders, and actively engage menders for timely and necessary updates.• Digital Portal Stewardship: Steer the consistent addition of property pages and contacts. Further, provide intuitive guidance to clients on our portal's optimal utilization.• Client Engagement: Lead introductory sessions for new clients, offering a concise yet comprehensive overview of our services and operational parameters.• Multifaceted Customer Assistance: Deliver robust customer support across multiple channels, including phone, Zoom, and email, always with a priority focus on urgent requirements.• Precise Invoicing: Formulate billing documents for niche jobs that fall outside the scope of our regular subscription.• Property Data Management: Oversee the upkeep of detailed records for an extensive property portfolio, guaranteeing accuracy and reliability.• Collaborative Team Leadership: Direct and synchronize tasks with our overseas data entry specialist, ensuring alignment with our overarching weekly objectives.By harmonizing technology with adept communication, I champion efficient operations, foster client trust, and promote cohesive team dynamics.

• Work Order Precision: Thoroughly reviewed and managed work orders, documenting detailed assessments enriched by visual documentation. This diligent approach fortified client trust and prepared the groundwork for the next technicians.• Technical Mastery: Served as a pivotal knowledge hub in maintenance and repair for the team, consistently updating and broadening expertise.• Efficient Parts Coordination: Conducted detailed research on required parts, working in tandem with supervisory teams to ensure preparedness for upcoming tasks.• Mentorship & Leadership: Directed a proactive team of three menders, playing the dual role of mentor and technical guide. Shared and promoted best practices for enhanced productivity and work quality.• Achievement Snapshot: During a span from December 2020 to mid-2021, meticulously supervised the completion of 1,500 work orders, personally completing over 330 with a commitment to excellence and client satisfaction.• Combining a deep understanding of technical nuances with effective leadership, I steered the team towards consistently high-quality service outcomes.

• Client Collaboration: Partnered with high-profile clients leveraging Avid Cloud Collaboration, ensuring streamlined communication and top-tier project execution.• Technical Expertise: Utilized industry-leading software such as Pro Tools, Reaper, Logic, and iZotope RX for a comprehensive audio journey, from recording to mastering, with specialized post-production skills.• Innovative Equipment Handling: Operated Allen and Heath as well as Behringer digital consoles, integrating with iOS applications, to optimize recording sessions and empower musicians with tailored monitor mixes.• Studio Organization: Introduced a color-labeling system for hardware organization, bolstering efficiency and ease of access.• Acoustical Mastery: Enhanced studio acoustics by tuning live/control rooms, crafting diffusers for optimal acoustical treatment, and mitigating standing waves and resonances.• Advanced Calibration: Precisely calibrated speaker systems utilizing Sonarworks Reference 4 to ensure impeccable sound quality.• Equipment Maintenance: Deployed foundational woodworking and soldering skills to mend and maintain vital studio apparatus.• Financial Management: Diligently documented and managed financial transactions using Excel, ensuring transparency and accurate record-keeping.• Proactive Technological Updates: Took the initiative to research, evaluate, and incorporate the latest software/hardware, equipping engineers with cutting-edge tools for unparalleled audio recording, mixing, and mastering.• Problem Resolution: Acted as the primary troubleshooter for any routing, software, or computer-related challenges during sessions, guaranteeing uninterrupted creative flow.In a advanced studio environment, I merged advanced technical prowess with efficient management to foster an atmosphere of innovation and excellence.

• Facility Expertise: Delivered comprehensive facility tours, meticulously showcasing the breadth of amenities available to members, ensuring they were well-informed and comfortable.• Audit Excellence: Achieved a stellar 100% score on all YMCA member and facility tour audits, reflecting an unwavering commitment to quality and adherence to standards.• Efficient Scheduling: Seamlessly coordinated the booking of wellness appointments, liaising with staff using the ActiveTrax platform to ensure smooth operations.• Membership Consultation: Engaged with prospective families and individuals, employing persuasive strategies to highlight the value of joining the YMCA, resulting in increased membership.• Bilingual Assistance: Extended dedicated support to monolingual Spanish-speaking families and individuals, ensuring they received a clear and thorough understanding of all member amenities.• Fitness Guidance: Educated members on the proper utilization of exercise machines and free weights, emphasizing correct form for safety and optimal results.• Crisis Management: Demonstrated agility and presence of mind in emergency situations, effectively implementing facility lockdowns and coordinating with EMS when required.• Staff Training: Onboarded and empowered Welcome Center associates with the skills to proficiently navigate and utilize the membership software, Daxco, enhancing team efficiency and member experience.In a dynamic community environment, I harmonized member engagement, safety, and operational efficiency to champion the YMCA's mission and values.

In this role, I specialized in the installation and programming of advanced AV systems, including TV mounting, running and terminating cables, and integrating automation systems such as RTI, Heos, Sonos, and Harmony. Additionally, I performed drywall, carpentry, electrical work, lighting design, and more to deliver customized AV solutions for residential and commercial clients. My responsibilities required a blend of technical expertise, problem-solving skills, and attention to detail, ensuring top-quality installations and customer satisfaction.

At the 1808 Grille

• Client Interaction: Catered to high-profile clientele, providing exhaustive insights about the Hutton and Nashville, ensuring their queries were addressed with precision and sophistication.• Revenue Optimization: Employed strategic selling tactics for 247 guest rooms, culminating in notable revenue growth and consistent max capacity achievements.• Billing Expertise: Diligently managed and processed diverse guest charges, spanning minibar, in-room dining, and hotel shuttle services, guaranteeing transparency and accuracy.• Reputation Maintenance: Played an instrumental role in upholding the Hutton's prestigious #3 TripAdvisor ranking among Nashville Hotels' Front Desks, underlining a commitment to top-tier service.• Audit Excellence: Exceeded expectations by securing over 80% on the rigorous Forbes audit, reflecting adherence to premium hospitality standards.• Training Development: Authored a comprehensive guide to the Hutton and Nashville, which became an invaluable resource for the successful training of incoming Guest Service Agents.As a dedicated ambassador of the Hutton, I merged in-depth knowledge with impeccable service standards to deliver an unmatched guest experience, championing the brand's reputation in the competitive Nashville hospitality market.

• Staff Development: Led training initiatives, equipping associates with the skills to adeptly troubleshoot and systematically document a spectrum of technical challenges, ensuring consistency in problem-solving.• Training & SOP Development: Spearheaded the creation of the "OIT Associates Manual," a comprehensive Standard Operating Procedure (SOP) that has since become an essential reference for both new and existing associates, ensuring alignment with best practices and organizational standards.• Field Expertise: Went above and beyond to make house calls, demonstrating versatility and commitment in troubleshooting and repairing an array of personal technology devices.• Student-Centric IT Support: Became the go-to authority for assisting students with an extensive range of technical needs, from device and MAC address registrations for university WiFi access to intricate tasks such as data retrieval from compromised hard drives and hardware replacements.• Efficient Documentation: Pioneered a robust system of recording student technical issues using "Track-It!", ensuring that all service requests were addressed in a timely and organized manner.At the intersection of technology and student services, I championed best practices, streamlined processes, and hands-on assistance to fortify the IT infrastructure and support within the educational institution.

• Session Support: Assisted engineers and producers during recording, mixing, and mastering sessions, which included patching, mic placement, and headphone mixes.• Administrative Assistance: Answered phone calls, scheduled sessions, and assisted with other studio administrative tasks as required.• Software & Hardware: Familiarized myself with studio software and hardware, with opportunities to learn about recording, mixing, and mastering processes.• General Studio Upkeep: Maintained the cleanliness and organization of the studio, lounge, and other shared spaces.• Research: Stayed updated with industry trends, new gear, and technologies, and shared insights with the team.• Networking: Attended studio sessions, events, or workshops, fostering relationships with artists, producers, and other industry professionals.

• Designed and executed comprehensive week-long music camps tailored for young enthusiasts aged 5-17.• Provided specialized instruction across multiple instruments, including guitar, drums, bass, and piano, ensuring students grasped foundational techniques and song dynamics.• Facilitated an engaging learning environment, focusing on both individual instrument mastery and collaborative ensemble dynamics.• Cultivated students' performance skills, guiding them through the process of learning, rehearsing, and mastering three diverse songs in preparation for a live performance.• Organized and oversaw culminating live performances, where students showcased their newfound skills and collaborative efforts in a real-world stage setting at the studio's in-house cafe.• Fostered a nurturing and positive environment, emphasizing team collaboration, creativity, and individual growth, ensuring each student felt confident and empowered on stage.• Coordinated logistical aspects of the camp, including scheduling, material preparation, and performance setup, ensuring smooth operations and memorable experiences for participants.

• Provided comprehensive care and mentorship to a group of 8-12 children for two consecutive months each summer, ensuring their safety, well-being, and overall positive camp experience.• Designed and executed a range of engaging activities tailored to the interests and skill levels of campers, fostering creativity, teamwork, and personal growth.• Facilitated daily music sessions, introducing campers to various instruments and musical techniques, culminating in collaborative performances and showcases.• Instilled essential life skills in campers, including conflict resolution, communication, and problem-solving, positioning them for success in both camp activities and future endeavors.• Collaborated closely with fellow counselors and camp staff to organize larger camp-wide events, ensuring seamless execution and memorable experiences for all participants.• Addressed and resolved any interpersonal conflicts among campers, emphasizing empathy, understanding, and constructive communication.• Maintained constant communication with camp administration and parents when necessary (visiting days), ensuring transparency and trust in the camper's welfare and progress.• Upheld and reinforced camp rules and regulations, ensuring a safe and inclusive environment conducive to both learning and fun.