With a versatile skill set and a proven track record of success, I am a seasoned professional who has excelled in various roles across multiple industries. I love a dynamic work environment and the opportunity to constantly meet new challenges. My expertise in project management, business development, and product development has enabled me to drive growth and success for the companies I have worked with.As the website manager and sole person responsible for data & analytics, strategy, project management, Google AdWords, and Salesforce integration at AMET, I played an instrumental role in the company's growth. During my tenure, AMET's revenue grew 7X compared to when I started. The company experienced YoY growth rates of 50%, 25%, 20%, and 30% in 2019, 2020, 2021, and 2022 respectively. I was able to achieve an impressive 1200% ROI for Google AdWords and oversaw the successful launch of AMET's SaaS app, which has a roadmap for long-term success. My knowledge in Salesforce integration also led to increased ease of use for both in-house operations and customers.Prior to my work at AMET, I served as a Territory Manager at Swisher International, where I managed 1,200 accounts and quickly made my mark as the youngest member of my team in terms of age and seniority. Through face-to-face interactions with local business owners, I drove product investment, increased SKU diversity, and optimized placement. My performance earned me the distinction of being the number one TM on my team of six and placed me in the top 15% for all of the western portion of the company.I also served as a Business Development Manager at Balance CXI, where I played a crucial role in product development. Working with teams across the globe, I strengthened a product used by Comcast, AARP, and Bright House Networks. My focus on aligning users with their customers by understanding CX, CSAT, and CRES required constant calibration between stakeholders, users, clients, third parties, and internal departments.Finally, I am also a seasoned technologist, having served as the Chief Information Officer at Xairos Corp. during my time in college. There, I played a key role in developing an app that helps people meet, road mapping CX, building screens, and sifting through features. My performance earned me recognition at the TechCrunch pitch off, where my company caught the eye of another Austin-based start-up.Overall, my diverse range of accomplishments, leadership skills, and track record of success make me a valuable asset to any organization I work with.
Listed skills include User Experience, Client Relations, Entrepreneurship, User Development, and 5 others.