Michael Evans Email & Phone Number

Dublin, County Dublin, Ireland

Rushden, England, United Kingdom

Support Analyst role at an end user running Nav 2009 Classic + RTC, I am responsible for the smooth operation of the business' IT systems in the Northern-Hemisphere, using Zendesk and more recently Freshdesk ticketing systems. Working in a team of two with my colleague who is based in the US, managing time and communicating issues raised by users is an.

Newbury, England, United Kingdom

Customer Service Consultant role at The Nav People, I am responsible for the raising, closing and triaging of incidents using ZenDesk investigating issues reported by a number of end users and either solving the issues personally or passing along to 2nd line or developers for resolution. During my time at The Nav People I have learned how to manage my time.

Nuneaton, England, United Kingdom

Stoke-on-Trent, United Kingdom

Looking after and maintaining 3 separate installations of NAV, two NAV 2015 and one NAV 2009 R2.Day to day support work assisting Head Office and Field based colleagues with queries regarding data and our custom built colleague portal.Using Excel/SQL to interrogate data, solve issues and maintain a smooth user experience.Testing new systems that our.

Stoke-on-Trent, United Kingdom

Working in a very busy company with myself and the IT support manager taking on all system support calls including problems working within Microsoft Dynamics NAV 2013 and helping to organise the company’s movement onto NAV 2017 including setting up data and backing up the SQL databases from one to the other. Dealing with Jet Reports daily has enabled me to.

Manchester, United Kingdom

Working as part of a larger support team supplying end-users with assistance using remote sessions via Bomgar and other means as a lot of the users were based in European countries such as Germany, France, Denmark etc. Although the majority of the incidents raised and dealt with by myself were using Microsoft Dynamics NAV 2003, I did receive training in.

Fenton, Stoke-on-Trent

This role involves helping staff members solve issues they are having with Navision, looking for ways round problems and applying a fix. It requires a deep understanding of warehouse practises (such as building warehouse and item journals, scanner operations and bin locations), as well as knowledge of how every aspect of the business operates. The system.

Newcastle-under-Lyme

As a Sales Supervisor I was responsible for the management of a small team of employees, driving sales targets and delegating tasks for the improvement of the store. During my time with the company I passed all internal exams regarding product knowledge and successfully passed the Supervisor Career Development Programme which trains Supervisors to become.