Michael Evans Email & Phone Number

Remote

Global VMS manager, Automation team manager, product owner for Qualys, ServiceNow Secops modules.manage team of security analysts, developers and engineers. enjoy working at Reyes finding ways to help the company prosper and improve efficiencies

Remote

 Drove global vulnerability management vison and management its implementation Managed team of 6 for developing and implemented SN VM enhancements and fixes Wrote and implemented global vulnerability management framework and processes for global policy adherence Work consistently with multiple global Business Units to improve and adhere to global VM process Managed and implemented Service Now VM module Product owner for Service Now Vulnerability Management module Created, implemented Service Now Performance Analytics for managers and CISO distribution Managed global process enhancements for exceptions and tracking Worked with SOC to improve distribution and remediation tracking of Flash reports

Remote

 Collaborated with multiple teams (DevOps, Finance, Dev team) to drive the deployment of multiple FiOS TV apps (mobile apps, set top box apps, home router apps/improvements), managing the projects from initial finance approval to go live in production. This included working with teams on data security, data loss prevention, and DR operations. Most apps were designed for mobile use and included at times different mobile integration. These applications are built for large scale environment reaching over 5 million customers. Led a team of 37+ staff members (from application support, system admins, change management) providing 1st and 3rd level troubleshooting support for 2K+ total servers and 300 applications  Created data source indexes for over 2000 servers to have data ingested into Splunk. Supported Splunk infrastructure and implemented use cases for improving enterprise SEIM (Security Event Information Management), SOC visibility (Security Operations Center), application debugging/troubleshooting, and various metrics for showcasing revenue generations from various applications Ran and supported Tenable Nessus Vulnerability Scanner infrastructure. Conducted weekly full scans for over 2000 devices and any new application prior to go live. Researched, tested, and fixed all Critical/High/Medium vulnerability issues. Coordinated via change management to push fixes to all environments Managed Cybersecurity for group, include adhering to company practices and principles. First POC for app risk assessments and lead point for initial investigation of any flagged security incident, depending on issue handled remediation and fix status, along with after action reports Managed change management coordination for hundreds of updates, break/fixes, patches, etc.  Technically supported CA Single Sign-On servers (policy server, policy store, Federated, LDAP and Oracle Database on Solaris OS) in prod and nonprod for CA SiteMinder single sign on.

Provided systems support of North America sites. Support included Compaq SAN solutions, Arcserve enterprise solutions, Cisco wireless products, Microsoft SMS, Win2k, Citrix, Netier thin clients, Mcafee Virus and EPO. During my time with Jabil Circuit, I chaired and organized the weekly meetings for all North American sites. 100% of my time was spent traveling the US or Telecommuting

Provided 3rd Level Support on over 65 production NT Servers for Verizon. MS Cluster environment with multiple servers accessing over 4 TB of EMC shared storage. Netbackup via switched fabric on Emulex. Cisco configuration, Pix Firewall, Nat firewall, MSProxy, T1 installation, Summa4 configuration, SS7 configuration. Maintained AIX and Solaris. Troubleshoot and additions for the GTE prepaid wireless phone system. Provided training to users in network concepts, advised on upgrade paths for existing network.

Lakewood, Co

Provided project management of Turnkey Systems for customers. Developed and presented LAN/WAN topologies to prospective clients. Managed the IT department, including budgeting, planning, and the rollout of new hardware and software. Created and maintained numerous technical documents for both internal and client use. Administered NT 4.0 servers, Novell 4.x, Novell 3.12, SCO UNIX, and AIX UNIX servers. Provided top level remote support for over 400 clients on networking and workstation issues along with on-site installation, configuration, and support for RS6000, SCO, & NT servers. Utilized, integrated, and supported terminal emulation programs (James River, Minisoft, R2, HitAnsi). Performed Beta testing for Novell and James River. Implemented inventory control for machines being built and all local equipment. Evaluated the purchase of all computer-related products. Upgraded existing legacy network to a CAT5 10baseT with a server ring of 100baseT. Prepared and instructed monthly classes to encourage the staff to fully utilize their computers and software. Provided all operational assistance for the daily operation of eight servers with approximately 60 users. Installed and maintained the local LAN and E-mail system. Installed and configured ISDN lines, FDDI rings, workstations, and Internet Gateways. Worked with Novell 3.12, NT 3.5, and Win3.x. Implemented in depth Win95 customization, policy editor, and registry editing. Provided the installation and rollout of NT/Unix integration, Win9x workstations, DNS connectivity, Internet integration, and troubleshooting and repair. Managed multiple rollouts, Internet connectivity, and provided email support.

Repaired and upgraded various radios (VHF, UHF, AM, FM, and Digital). Instructed classes in testing procedures. Supervised four people. Used signal generators, multimeters, logic probes, oscilloscopes, and digital analyzers