With over a decade of experience in SAAS sales, customer success, and account management, I am a renewal specialist at Nintex, a leading provider of workflow automation solutions. My mission is to help customers achieve their business goals and maximize their return on investment with Nintex's innovative and powerful products.I have a proven track record of managing and growing a pipeline of over $3M per quarter, covering multiple regions and industries. I have also developed and led a team of renewal sales representatives, coaching them to deliver high-quality service and exceed performance targets. I am passionate about learning continuously, adapting to changing market conditions, and collaborating with internal and external stakeholders to ensure customer satisfaction and loyalty.
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Manager, Global Smb RenewalsNintexLiverpool, Gb -
Renewals ManagerNintex Jun 2022 - Present❖ Managing renewals portfolio for UK&I, Nordics& Southern Europe -
Sales ManagerServicesource May 2019 - Jun 2022Liverpool, United Kingdom❖ Team Management & Development | 16 Renewals Sales Representatives
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Senior Customer Success ManagerServicesource Jun 2018 - May 2019❖ Pipeline Management of $3M+ per quarter | Multitude of Regions inc. UKI, Benelux, & Dach
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Account ManagerServicesource Jun 2013 - May 2019❖ UKI Top Tier Account Management | Customer Base of 500+❖ Customer onboarding & Healthchecks
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Operations SpecialistServicesource Oct 2011 - Jun 2013❖ CRM Management & Renewals Quotations
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Customer Service RepresentativeScottishpower Jan 2011 - Oct 2011 -
Service Delivery Centre AdministratorSerco Apr 2010 - Jan 2011Manchester, United Kingdom
Michael Dyson Skills
Frequently Asked Questions about Michael Dyson
What company does Michael Dyson work for?
Michael Dyson works for Nintex
What is Michael Dyson's role at the current company?
Michael Dyson's current role is Manager, Global SMB Renewals.
What skills is Michael Dyson known for?
Michael Dyson has skills like Leadership, Customer Experience, Presentation Skills, Team Building, Sales Process, Technical Presentations, Public Speaking, Account Management, Sales, Customer Retention, Sales Operations, Customer Satisfaction.
Who are Michael Dyson's colleagues?
Michael Dyson's colleagues are Gioana Prieto, Scott Pahl, Marjory Philp, Shenaz Khan, Cheri G., Kyle Smith, Aavishkar Bhagwandin.
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Michael Dyson
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