Michael Faas Email & Phone Number

Princeton, New Jersey, United States

Direct management of vendors in order to achieve seamless delivery on strategic objectives​Lead and oversees US SharePoint and Content Management and Global Training Application Strategy​Manage the end-to-end process of WW implementation and US support of Adobe Connect for virtual instructor-led training (vILT)​Support content development for WW and US Sales Training, including instructional design consultation and execution, guidelines and process standardization​Recruit, develop, and coach the WW Content & Digital Innovation team​Manage key stakeholders and complex matrix team for the WW Content & Digital Innovation team​Serve as a technology SME for learning strategy, virtual learning and digital innovation​Lead communication and upkeep of content management strategy for training​Provide strategic and functional leadership to develop, update and maintain applicable policies and procedures for content management, virtual learning and digital innovation​Facilitate the onboarding for US personnel in the training department on application strategy ​Manage escalation process where necessary, including root cause identification, risk assessment and optimum problem resolution, engaging with key stakeholders and SMEs as appropriate

Princeton, Nj

Determine innovative ways to use the existing features and capabilities of the current LMS and Assessment systems to increase efficiency & meet training goals, with a specific focus on improving Assessment and Role Play documentation systems and processes, Curriculum Management and File Transfer processes. Also, the data integration lead for virtual classroom deployment.AccomplishmentsCentralized European Market LMS Administration, saving $300KDevelop and implement strategy to deploy Field Sales certification exam within 24 hours of FDA approvalStandardized certification exams across multiple business unitsDeveloped strategy to automate Field Sales new hire training curriculum assignments

Usp Sales & Access Learning

• Manage the Certification Exams for new drug or new indication launches• Manage all US Sales required training content • Develop Strategy and Implement Mobile Learning Path for US Sales New Hires• Provide strategic consultation, change management support, and documentation on best practices on Web 2.0 design and delivery methodologies• Serve as departmental ‘expert’ on required and regulated training• Manage Role-Play Certification System• Train novice employees on technical applications• Manage team of LMS Administrators• Streamlined Launch Certification process from 5 days to 1 day• Represent Commercial organization on Learning Management System Advisory Council

Emerging Technology Project Consulting• Meet with learning organizations and leadership to transform business needs into functional requirements and then implement solutions using the proper tools and technologies• Manage enterprise wide BioPharma Award recognition program, including senior level communications• Serve as departmental ‘expert’ on video training and virtual technology LMS & Assessment Technology• User Acceptance Testing Lead for enterprise wide upgrade • Author and Validate completion of all User Acceptance testing scripts for 2014 upgrade• Manage the vendor relationship and support of all enterprise wide corporate software• Serve as third level support for issues regarding corporate assessment softwareVideo Training• Design, storyboard, shoot and edit just-in-time learning content• Liaise with corporate IT to establish video training hosting guidelines• Consult with Instructional Designers & Sales Trainers on audio/video recording and editingVirtual Classroom• Develop strategy for use of virtual classroom for various technology training courses• Consult on project to convert corporate sales training room to virtual classroom center• Train trainers on how to use virtual classroom center and software• Develop, train, and manage virtualization of oncology sales training role-play process, enabling savings • Consult on the conversion of enterprise wide training from classroom delivery to virtual delivery

SharePoint Development• Manage the Design, Development and Implementation of 60 + SharePoint Collaboration sites to support various Training, Marketing, and Corporate initiatives • Manage team to Develop ‘Custom’ solutions for clients using Java• Liaise with External Vendors for the Development of multiple SharePoint sitesSoftware Management • Liaise with Outsourcing partners to provide Training on learning applications• Delivered US training and Demos of the Virtual Classroom and the Learning Management System• Delivered international training to implement the Learning Management System

• Prepare for and Participated in Government Regulatory Agency Audit• Revised Global SOP’s regarding Procedural Document Management and Training• Developed & Delivered Training on multiple Local and Global Procedural Documents

Skillman, Nj

Skillman, Nj