Michael Falls Email & Phone Number

Bristow, VA, US

Virginia

Deploy Applications/Packages/Solutions via SCCM/MECMSupporting TSA (Transportation Security Administration) with 31,000+ endpointsPackage/Deploy Solutions for Microsoft Windows platforms via SCCM/MECMProvide "Top Level" of support as needed for all IT Specialist and Architects in all IT aspects (Imaging, Patching, Workstations, Servers, General)

Deploy Applications/Packages/Solutions via SCCM/MECMSupporting CBP (Customs and Border Patrol) with 20,000+ endpointsPackage/Deploy solutions for Microsoft Windows platforms via SCCM/MECMProvide "Top Level" of support as needed for all IT Specialist and Architects in all IT aspects

Deploy Applications/Packages/Solutions via SCCM/MECMSupporting CBP (Customs and Border Patrol) with 20,000+ endpointsPackage/Deploy solutions for Microsoft Windows platforms via SCCM/MECMProvide "Top Level" of support as needed for all IT Specialist and Architects in all IT aspects

Primary Image Creator, Lead Package Creator, Tier III SupportSupporting Engility Corp Prior to their migration to SAICDesign and create the Standard Desktop Images for Windows 10 via SCCM TSPackage/Deploy solutions for Microsoft Windows and Microsoft Servers platforms via SCCMProvide "Top Level" of support as needed for all IT Specialist and Architects in.

Primary Image Creator, Lead Package Creator, Tier III SupportSupporting NYS Virtual Desktop Infrastructure (VDI) for all systems Statewide; Over 100,000+ UsersDesign and create the VDI Images for Windows 7, Windows 10, Server 2008 R2 and Server 2012 R2 using MDT 2013 and ADK 8.1.Package/Deploy solutions for Microsoft Windows and Microsoft Servers platforms.

Primary Image Creator, Lab Administrator, Lead Package Creation Technical Support, Tier III SupportSupporting The American Red Cross for all systems; approximately 12,000 endpointsDesign and create Enterprise Images for Windows 7, Windows 8.1, Windows 10, Server 2008 R2 and Server 2012 R2 using MDT 2013 and ADK 8.1.Package/Deploy solutions for Microsoft.

Design, implement and support the Active Directory Network for the Virginia Campus containing 1800+ employees and 1500+ systems.Provide assistance and support to other Active directory sites as an Enterprise AdministratorCreate, document and deploy all application packages for Orbital Campuses nationwide, encompassing 7 sites, 5 states, 4,000+ employees.

Planned, designed, implemented and supported Microsoft/Novell Networks for clients.Administrated client networks and provided consultation as needed.Provided customer training both on a "one to one" and "one to many" basis.Researched and Developed new technologies to further streamline/automate processes both internally and for clients.Assisted/Consulted.

Oversaw the building, testing, upgrading and delivery of custom systems.Provided senior level support for troubleshooting and maintaining systems for all branch offices.Researched and Developed new technologies to further streamline/automate processes both internally and for clients.Assisted/Consulted in the design and creation of standard desktop/laptop.

Provided Senior Level support for network infrastructure and desktop systems.Assisted engineers in testing of customized solutions for Military deployment.Oversaw design, build, testing and delivery of "Mission Critical Systems" at remote Military facilities.Researched and Developed new technologies to further streamline/automate processes both internally.

Provided Senior Level support for network infrastructure and desktop systemsAssisted in graphical design of monthly publications.Administered the company database.Researched and Developed new technologies to further streamline/automate processes both internally and for clients.Developed custom solutions per customer requirements.

Provided support for infrastructure and systems.Maintained company point of sale database.Developed custom solutions as required.