● Responsible for project management and delivery for teams comprised of more than 40 on and offshore software engineers, product owners, and engineering management● Initiated and led a project to integrate a new payment type (Venmo) into the company's e-commerce platform ○ Led a team of developers, testers, and implementation specialists to deliver the new payment type using agile methodology ○ Coordinated/was point of contact for vendor’s integration specialists● Led projects utilizing machine learning to provide more accurate estimates for times that orders will be ready for pick up or delivery ○ Aligned the technical team with business stakeholders to determine the most appropriate and effective applications of the new models● Lead daily standup meetings and work directly with engineers to clear blockers to maintain communicated delivery timelines● Develop cohesive presentations customized for technical and non-technical audiences● Partner with cross-functional leaders across the organization to drive the strategy and execution of technical initiatives● Create project plans, schedules, estimates and updates aligned with project/program roadmaps● Establish and maintain effective communication channels with external vendors● Coordinate and track delivery schedules for cross dependent initiatives across teams and organizations

● Utilize project management disciplines and best practices to manage, direct, and quantify metrics for ateam of 5 software developers● Create workflow and reporting automation to allow for management of multiple projects simultaneously● Implemented Atlassian Jira as a new project management software system● Collaborate with operational and client leads to plan, manage, and implement concurrent projects ofvarying size● Foster and maintain strong relationships with points of contact among 200 clients● Oversee project-specific risks, issues, decisions, and dependencies and provide reporting metrics tomanagement and project team● Manage the production of written documentation for users● Present project status reports to IT Management and executive level stakeholders both routinely and as requested● Determine, coordinate, and manage resource estimates, overall project timeline, project milestones, and task dependencies

● Collaborate with project owners to define business requirements● Create project schedule to harmonize with overall conversion timeline and deliverable dates● Act as the point of contact between operational subject matter experts, software development team, and project leads for the new vendor● Allocate, manage, and direct software development resources

● Managed the process of sending default letters and property inspections● Led long-term and short-term process improvement projects● Oversaw the company’s property preservation vendor responsible for maintaining abandoned properties

● Performed maintenance and repairs of dialysis machines and patient care● Oversaw functioning of water treatment systems● Ensured compliance with regulatory guidance