Michael Flory Email and Phone Number
Michael Flory work email
- Valid
Michael Flory personal email
Michael Flory phone numbers
Michael Flory is a Senior Customer Support Engineer at Iridium. He possess expertise in technical support, computer hardware, software installation, computer repair, networking and 16 more skills.
Iridium
View- Website:
- iridium.com
- Employees:
- 485
-
Senior Customer Support EngineerIridium Sep 2024 - PresentTempe, Arizona, United StatesResponsible for resolving complex customer-reported issues across a range of products and services. This role involves leading cross-functional efforts to troubleshoot advanced technical challenges, integrating new products into the support structure, and ensuring the Customer Care team is operationally prepared. Collaborating with external partners, leading interdepartmental initiatives, and providing mentorship to enhance team performance and capabilities.
-
Technical Support Specialist IiiIridium Apr 2022 - Sep 2024Tempe, Arizona, United StatesServe as the escalation point within Customer Care for Iridium’s advanced technical products and services. Responsible for handing escalated developer-related and advanced troubleshooting cases internally and for Iridium's commercial partner network. Develop training content with focus on new products and services as well as existing complex systems. Creation of reports for regular management review to ensure proactive business decisions.
-
Technical Support Team LeadIridium Jul 2020 - Apr 2022Tempe, Arizona, United StatesProvides second-level support and troubleshooting to Iridium’s global network of service providers and internal customers for all Iridium voice and data products and services in a physical 24x7 environment. The Technical Support Lead has additional responsibilities for his/her shift including directing day-to-day work activities, scheduling, shift coverage, customer escalations and coordination with other leads and management.
-
Technical Support SpecialistIridium Jul 2019 - Jul 2020Tempe, AzProviding level 2 support on Iridium's services such as data, voice, messaging, provisioning and prepaid for both internal and external customers. Responsible for ensuring that the highest quality of service is provided in order to maintain and continue to promote superior customer satisfaction. Participate in team projects such as the testing of new Iridium products/services.
-
Financial Systems SpecialistIridium May 2017 - Jun 2019Tempe, AzSupporting the company’s financial applications which include Microsoft Dynamics GP, Dynamics 365 CRM, Journyx, Prophix and other SQL based systems. Monitor system tasks, ensuring that they run as scheduled including backups, inquiry snapshot and data transfers to and from external systems. Assist with user account administration and security for all financial applications with a focus on required documentation of controls.
-
Junior Systems AdministratorIridium Feb 2016 - May 2017Assume responsibilities for the administration of TDO specific applications as an Applications System Administrator for the Program Management Office. Manage projects for deployment and upgrades of existing tools and provide support for new tool definitions and related project planning.
-
Help Desk AdministratorIridium Jan 2014 - Feb 2016Job duties include the support and maintenance of desktops, laptops, mobile devices, peripherals and all associated operating systems and applications for users in a multi-site corporate environment. Maintain inventory databases and assist system administrators as needed. Create and maintain support documentation while participating in system upgrades and other department projects.
-
Technical Support AnalystCommunity Choice Financial, Inc. Aug 2012 - Jan 2014Provide technical assistance to computer system users in person, via telephone or from remote location. Provided assistance concerning the use of computer hardware and point of sale software, including printing, installation, electronic mail, and operating systems. Coordinated new store opening including store setup, equipment orders, and vendor dispatch. -
In Home Agent, Geek SquadBest Buy Jun 2009 - Jul 2013Experience at store level in a senior position with focus on growing business and timely, quality repairs. Most recently executing residential and Best Buy for Business computer repairs, network installations, and general hardware and software troubleshooting. Providing assistance to other technicians with their daily work in a client’s home or place of business.
Michael Flory Skills
Michael Flory Education Details
-
Trumpet Performance, General Business
Frequently Asked Questions about Michael Flory
What company does Michael Flory work for?
Michael Flory works for Iridium
What is Michael Flory's role at the current company?
Michael Flory's current role is Senior Customer Support Engineer.
What is Michael Flory's email address?
Michael Flory's email address is mi****@****ium.com
What is Michael Flory's direct phone number?
Michael Flory's direct phone number is +170328*****
What schools did Michael Flory attend?
Michael Flory attended University Of Arizona.
What skills is Michael Flory known for?
Michael Flory has skills like Technical Support, Computer Hardware, Software Installation, Computer Repair, Networking, Leadership, Customer Service, Help Desk Support, Troubleshooting, Windows 7, Windows, Hardware.
Who are Michael Flory's colleagues?
Michael Flory's colleagues are Pothireddy Abhishek, Diana Garcia, Ron Malone, Himitsu Koumoku, Sergio Augusto De Carvalho, Ilya Vasilyev, Kayla F..
Not the Michael Flory you were looking for?
-
Michael Flory
Aspen, Co2hotmail.com, sipsby.com -
Michael Flory
Greater Fort Wayne5hotmail.com, yahoo.com, aol.com, ipfw.edu, cna.org -
-
3gmail.com, uca.edu, epiccharterschools.org2 +140574XXXXX
-
Michael F.
Richmond County, Ga1goarmy.com
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial