Michael Frey Email and Phone Number

Responsible for designing and and presenting technical solutions to meet business requirements. This role required a combination of technical knowledge and business acumen to develop and deliver innovative solutions that meet customer needs and drive business success. Key responsibilities include:1.Identifying customer requirements and translating them into technical specifications2.Designing and implementing technical solutions to meet customer needs3.Troubleshooting and resolving technical issues in a timely manner4.Collaborating with cross-functional teams to ensure seamless integration of solutions into customer environment5.Staying up-to-date with industry trends and new technologies to continuously improve solutions6.Providing technical support and training to customers7.Creating and maintaining technical documentation and diagramsDisplayed a strong technical background, excellent problem-solving skills, and a deep understanding of customer needs. Strong communication and interpersonal skills were also critical, as I was working closely with both technical and non-technical stakeholders.

Team Lead for Implementations at Daily AI

Building relationships with accounting partners and small businesses as well as providing product and accounting knowledge to customers using Xero's cloud-based accounting software and the Job Management tool, WorkflowMax