- Managed the solutions proposed to customers. Including management of all pre-contract deliverables performed by the internal team.- Identified Applicability of Dematic Standard Sub Systems in earliest stage of pre-qualification sales cycle - Created proposal plan and communicated the initial deliverable dates and subsequent changes to it with project team.- Acted as the main contact for assigned Sales Region Director and Account Managers during all stages of the sales cycle.- Supported the Operations Planner who led customer engagements during planning phase.- Maintained thorough understanding of the customer’s requirements (technical and commercial) to function as the voice of the customer internally.- Prepared and coordinated customer workshops in cooperation with Sales and other internal departments.- Partnered with Solution Development Managers to assign necessary resources to project. - Identified resource issues to Solution Development Executive Leadership for resolution.- Supported the Account Manager in leadership meetings.- Coordinated with Sales to define the definition of deliverables in the Solution Request and delivery dates.- Ensured timely and clear handovers through quality gates such as concept, tech and pricing reviews and project turnovers.- Secured approval for deviations to processes and policies (as needed).- Coordinated with execution Project Management on Clarifications and Change Orders during Project Kickoff Period.

• Organized technical reports and hosted presentations for prototype development and validation.• Communicated with customers to ensure quality, timely, and cost-effective prototype launches.• Constructed a profitability database to investigate new business developments and evaluate existing business.• Assisted in the acquisition of target projects. • Led undergraduate thesis project for cost savings and improvement through new designs and processes.

• Conducted testing such as tensile testing, atmospheric exposure, and chemical high heat exposure. • Measured and tested rubber mixtures to ensure shore hardness accuracy. • Executed carbon burn-off test to identify unknown rubber mixtures. • Constructed reports based on customer specifications. • Created a customer specification database to standardize testing.

Created a test fixture database to streamline new test creation. • Facilitated test creation and set requirements in various static and dynamic characterization tests for prototyping. • Designed high-load H-beam support for durability testing platform.